Report: #367159

Complaint Review: ADT

  • Submitted: Tue, August 26, 2008
  • Updated: Mon, November 17, 2008
  • Reported By: Palo Alto California
  • ADT
    adt.com Palo Alto, California
    Pittsburgh, Pennsylvania
    U.S.A.

ADT never-heard of cancelltion fee of $450 Palo Alto California

*Consumer Comment: Obviously

Show customers why they should trust your business over your competitors...

I have had ADT home security service for 3months now. I called in today to cancel the service because we are tearing down our house and building a new one. That's when I heard, for the first time, about the early termination penalty of $450. I ask the operator if they can suspend the service for about a year during the construction time and resume when the house is finished. However, she said they don't do supension so that I will have to pay the penalty. Are they telling me I have to be penalized because I decide to rebuild my house? If I don't cancel the service, where are they going to install the control box(or whatever)? put it up on a tree?

Jeeyoung
Palo Alto, California
U.S.A.
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This report was posted on Ripoff Report on 08/26/2008 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/adt/pittsburgh-pennsylvania-15250-7490/adt-never-heard-of-cancelltion-fee-of-450-palo-alto-california-367159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Obviously

AUTHOR: Awfully - (U.S.A.)

You did not read your contract before you signed it. Let this be a lesson learned.
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