Report: #763820

Complaint Review: advance auto parts/ middlefield Ohio - Roanoke Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Thu, August 11, 2011
Updated: Thu, August 11, 2011
Reported By: Jim — Burton twp. Ohio U.S.A.

Author Confirmed

Why?

advance auto parts/ middlefield Ohio 5010 Airport rd. Roanoke, Virginia United States of America

Phone:
Web: service@advance-auto.com
Category: Auto Parts

advance auto parts/ middlefield Ohio Ashley Short/ Roanoke VA Selling defective and sometimes incomplete brake calipers Roanoke, Virginia

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Advance Auto Parts sold me defective and incomplete brake calipers. I had to remove and change them out four times. I took them back, THEY inspected them and THEY AGREED on my issues and gave me a replacement.

After the fourth time, they said I can no longer return them under the limited lifetime warranty.
The bad calipers also cost me for new rotors and seals.
Store manager "Eric" said I would be compensated, but was not.

After complaining to their corp. office in Roanoke VA., Ashley Short sent me a $15.00 AAP gift card which doesn't even cover gas. They also refuse to answer any more of my correspondence with them.

This report was posted on Ripoff Report on 08/11/2011 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advance-auto-parts-middlefield-ohio/roanoke-virginia-24012/advance-auto-parts-middlefield-ohio-ashley-short-roanoke-va-selling-defective-and-someti-763820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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