Complaint Review: Advanced Cleaning Professionals
We are fed up with Rossi's blatant lies and lack of service! After the first month the cleaning declined drastically. Rossi had a great sales presentation with all the bells and whistles making us believe he would provide an excellent service. He stated his employees are thoroughly trained in all aspects of cleaning and that he pays his people higher than the industry standard. Advanced started out with three employees to clean our facility but after a month we noticed there was only one employee. Our building was quickly becoming filthy and neglected. When we talked to the one employee in charge of cleaning our facility it became apparent she was lost and had no formal training. Our Office Manager was so frustrated she stayed late to train this employee and realized it was too much for one person to clean effectively.
Rossi continued to tell us he had it handled however it has been several months and nothing has changed. [continued below]....
Rossi we hope this makes you realize you cannot just blatantly lie to your customers and neglect their service. We strongly advise anyone entertaining Advanced Cleaning Professionals to be forewarned of the nightmare we have been going through. We are done dealing with Rossi and are canceling our service with them.
This report was posted on Ripoff Report on 04/23/2015 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/advanced-cleaning-professionals/internet/advanced-cleaning-professionals-slo-cleaning-professionals-advanced-cleaning-professiona-1224365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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