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Report: #1295656

Complaint Review: Advanced Concepts Inc (ACI) - canal winchester Ohio

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  • Reported By: lisa — hilliard Ohio USA
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  • Advanced Concepts Inc (ACI) canal winchester, Ohio USA

Advanced Concepts Inc (ACI) - Brian Thomas General Manager insurance fraud, contract deception, non-completion of work, payment paid in full for a job not completed due to intimidation, pressuring, and demanding behaviorment by project mgr. job was paid in full on my behalf. however never completed canal winchester Ohio

*REBUTTAL Owner of company: Facts About This Complaint

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 On 7/162015 I contracted ACI construction to replace and install an entire roof on my home and repair slight damage to the siding on one side of my house. The damage was due to the high gusts of winds that we were having. Numerous companies came to my home trying to get me to commit to using their company. Apparently it is quite common and very annoying for companies to drive around neighborhoods and look for damage to homes after storms. In my opinion these companies are all seeking to gain a large sum of money from your insurance company and really could care less about the quality or completion of work once they get paid. ACI did put a new roof on my home however NEVER fixed the siding. Now due to the high winds we are having that small incomplete job of siding has turned into a quarter of my siding now blown off.

When i contacted the general mgr - Brian Thomas he stated the folllowing. He said my deductible was $1000 and that because I put their sign in my front yard that they deducted $500 from the down payment. To my understanding this is insurance fraud. Secondly he said that the money that was paid to him by the insurance company to fix the siding he used to cover the remaining $500 of the deductible and that he has no intention of fixing the siding. I am writing to report this scam so that hopefully your can make the people in columbus aware of this situation. We are once again entering into the storm and high wind season. Hundreds of people in columbus are going to be placed in the same situation I was in a year ago. We need to informthem of the scams that take placeby these so called credible companies. I am begging for your assistance in bringing awareness to this type of fraud.

This report was posted on Ripoff Report on 03/24/2016 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-concepts-inc-aci/canal-winchester-ohio/advanced-concepts-inc-aci-brian-thomas-general-manager-insurance-fraud-contract-dece-1295656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Employee/Owner

#1 REBUTTAL Owner of company

Facts About This Complaint

AUTHOR: ACI Construction - (USA)

POSTED: Friday, March 25, 2016

ACI Construction was hired for this project.  We did perform a large portion of the project which was the replacement of the roof.  We did not perform a portion of the project which is a small siding repair for which the insurance company paid $280.  The customer had a $1,000 deductibe which they have not paid and is outstanding.  As such we did not complete the remaining siding repair.  The customer refuses to pay the $1,000 owed and asked their insurance company to contact us which they did and we explained the situation.  The insurance company must have told the insured they owed us the money and we would complete the repair.  Apparently, they think this action will encourage us to allow them to not pay us.  In fact, this matter will now be turned over to our legal counsel to resolve in the manner our legal system allows.

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