Complaint Review: Advanced Electronic Solutions, LLC
Advanced Electronic Solutions, LLC AES, LLC AES, LLC Auburn, AL Sticks you to a contract! Rude and Will RIP YOU OFF!! Horrible Service! Opelika Alabama
*UPDATE Employee: AES Standard Security Policies and Contracts
We moved out of our house which had a AES system installed by the builder in 2012. When moving out I instructed the company that we were moving away and no longer needed services. Not to mention we did not have a phone line in the house anymore.
They did not care. They said we could transfer the service to a new owner but we were under a two year contract. I told them that was not going to happen and they could just cancel.
Months went by and we got a bill for over $100 and my wife sent them a small amount of $20 just to pay for now. I called and asked if they could work with us but they insisted on recieving the full payment. I did not feel right paying them a large amount of money for a Service they did not provide. They did not seem to understand this concept.
A year later ( and they have all my contact info) around november, they finally call me and demand payment for the last 2 years of "Service" they were providing. I told them they were not providing any kind of service and they decided to send me to collections for over $350. I don't see how they deserve money for a service they never provided.
I do not advise using this company as they will Stick you to a contract and not be understanding in any way.
This report was posted on Ripoff Report on 01/07/2014 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/advanced-electronic-solutions-llc/opelika-alabama-36801/advanced-electronic-solutions-llc-aes-llc-aes-llc-auburn-al-sticks-you-to-a-contract-1113542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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