Report: #953598

Complaint Review: Advanced Electronics Recycling Solutions

  • Submitted: Wed, October 10, 2012
  • Updated: Wed, October 10, 2012
  • Reported By: Susan — San Jose California United States of America
  • Advanced Electronics Recycling Solutions
    2750 McCollum Parkway NW
    Kennesaw, Georgia
    United States of America

Advanced Electronics Recycling Solutions took $44K deposit in Jan, 2011 and has not delivered the product or refund, Kennesaw, Georgia

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We are a company that is buying electronic scrap. On January 12, 2011, someone introduced a scrap recycler called to me which was changed to Advanced Electronics Recycling Solutions now. The owner is called DeMarco Tudor.  On January 20, 2011, I sent email to DeMarco. He replied and provided me the material list, the pictures of materials, his previous loading pictures, and a quote of six loads total amount around $129k. Over the phone, he promised that he would load me 6 containers within two weeks. On Jan 24, 2011, He requested a deposit of $40k. [continued below]....

..... On Jan 25, 2011, I wired $40,000 to his account. On Feb. 3, 2011, he picked up one container instead of three as promised for the initial first week. On Feb. 3, 2011, he requested me to wire additional $14,500 or he would sell the inventory to other buyers. On Feb.4, 2011, I was afraid to lose his business, so I wired $14,500 to his account. My total deposit was $54,500.

On Feb. 14, 2011, three weeks later after his quote of 6 loads, he only loaded me one container. I asked him to return my deposit since he did not comply with our contract on time. On Feb. 17, 2011, he said he was going to pick up 2 containers within a week. However, He only picked up one container on Feb. 24, 2011. On Feb 24, 2011, He sent me two invoices, one was the invoice for the first container and another was fake invoice with amount of $93,825.55.  On Feb 28, 2011, he sent me another invoice of $36,574.41 and asked for the payment. On March 29, 2011, he emailed me that he would load me two containers but nothing occurred.

On April 19, 2011, I flied to Atlanta and tried to resolve this problem with DeMarco. He did not show up on that day.  I went back to his warehouse the next day April 20, 2011, finally he came in. I asked him to return my deposit by writing me a check. He said he could not write that big amount. He promised me that he would return my $40k the next day.  He said he would ask his partner Thomas to do the wire transfer on Thursday and would send me the wire confirmation. However, Marco broke his promise again.

Since I came back from Georgia, I have been trying to reach him to get my money back. But he never picked up my calls nor replied my emails. On April 29, 2011, I had given up on working with DeMarco, so I filed a complaint with the Internet Crime Complaint Center on line (, no one processed my case). Finally DeMarco replied my email after he knew that. But he still did not confirm to return my money. He said he would let me know when he had enough materials. In May 2011, I filed a complaint with Georgia Governors Office of Consumer Affairs.  A representative called DeMarco to finish my order, but he did not confirm anything. At the same time, I also sent a letter to FBI Atlanta, but no one processed my case.  I also filed a complaint to Acworth Police Department. An officer named Jonathan Sampson has spoken with DeMarco, but he could not help me either. In June 2011, I filed a complaint with Better Business Bureau. 
BBB made several attempts to contact DeMarco but he did not respond to them. On August 11, 2011, DeMarco finally emailed me that he would fulfill our orders soon. However, nothing has happened since then.

According to our conversation, DeMarco had to finish loading 6 containers by Feb. 8, 2011. However it has been 21 months since I wired the deposit and he still owes me $44,344.21.

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