ED Magedson – Founder
Advanced Lamps, LLC.35 West Main Street Meriden, Connecticut USA
Advanced Lamps, LLC. no info on order. No end date. Can't even give a response time for refunds. How does a company not know when and order can be completed. The customer service tech sounded like someone at home playing games. I do not think this is a real company. It seems like an internet hoax. So sad. Meriden Connecticut
This company has poor service. Customer service tech is not convincing. No estimated date to complete what they list as backordered. It was never in stock as indicated when they took my pament. And we contacted by phone... told that they did not know when it would be available. Said they could guess? GUESS?? well that guess was MAYBE in two to three weeks. Maybe? I then canceled. And was told that MAYBE in two weeks I would have money refunded. In this day and time. That is crazy. The Rip off? May I speak with a supervisor, please you don't sound like a customer service rep? Hesitation.......... switched to a voicemail............. I have been RIPPED OFF.
This report was posted on Ripoff Report on 11/20/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/advanced-lamps-llc/meriden-connecticut-06451/advanced-lamps-llc-no-info-on-order-no-end-date-cant-even-give-a-response-time-for-1100857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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