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Report: #1065131

Complaint Review: advanced tech support - Internet Florida

  • Submitted:
  • Updated:
  • Reported By: Mary — St. Louis Missouri
  • Author Not Confirmed What's this?
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  • advanced tech support Internet, Florida USA

advanced tech support COMPUTER SUPPORT COMPANY WHO RIP OFF TRUSTING CONSUMERS Internet Florida

*UPDATE Employee: Advanced Tech Support

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     My name is Mary. I am a hard working homecare nurse who is located in St. Louis, Mo. I was having problems lately with my computer slowing down. I went on line to research reputable companies to helpwith my delima. Speedy Pc was selected. Alas, they informed me that I needed a tune up and told me that Advanced Tech Support was a reputable company that could perform the work. I went along with thier suggestion and that was the beginning of my SEVERE headache and lack of sleep. 

     I started the process on Saturday evening, after I completed most of my clients reports. The Level 1 technician performed the work online while I was asleepI. When I awoke, I checked my computer and found out it was still running slow. I called back to the service center and they informed me that they would run the system through again. Early that afternoon, I checked the computer and discovered that the screen was black but it did havesome icons on the screen. I called back to the service center and the instructed me to reboot the system. Unfortunately, my computer was failing to perform functions that worked prior to the technician's interventions, It is now Monday morning and I have a computer that is ready to be used as a door stop. I have called the company so many times this weekend that my phone ran out of minutes.      

     If I performed as they have, in my profession, I would have lost my license. They killed my computer and I am out two hundred dollars, Please do not ever use this company! 

This report was posted on Ripoff Report on 07/08/2013 02:49 AM and is a permanent record located here: https://www.ripoffreport.com/report/advanced-tech-support/internet-florida-computer-rip-1065131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Advanced Tech Support

AUTHOR: Advanced Tech Support - ()

POSTED: Thursday, July 25, 2013

Hello Marry

I am very sorry to hear of the recent complications that you have experienced.  Advanced Tech Support is dedicated to making our customers happy.  We would like to hear from you directly so we can correct any and all issues you are experiencing. 

Please reach out to us via one of our official support channels.

To contact one of our support agents please visit our contact page here: http://www.advancedtechsupport.com/contact-us.aspx

You can chat with a live chat support person from 8am to Midnight EST time 7 days a week.  If you like you can call us directly at 1-800-978-4501 24 x 7

We truly appreciate your business and look forward to hearing back from you.

Warmest regards,

Advanced Tech Support

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