Complaint Review: Advanced Web Ranking (Caphyon) - Internet
- Advanced Web Ranking (Caphyon) Internet USA
- Phone:
- Web: advancedwebranking.com
- Category: Computer Software
Advanced Web Ranking (Caphyon) Caphyon You buy a 'Life Time' license but down the road you learn that you have to buy annual maintenance fees or it doesn't work! Internet
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I purchased a life time license from Advanced Web Ranking. I must admit, good software for tracking keyword rankings.
As a small biz, I believed that the 'life time license' would be the only costs and if there was a maint fee, it would be minimum. I was wrong.
Worst, the software tracking breaks if you don't pay their annual maint fees... thus, the 'life time' license is not real if you expect a one time cost.
I contacted their 'amazing customer service' to ask why the software is breaking down and then told that I need the newest version. So this customer service person (who in reality may be a 'sales' person) informed me that I can receive a whopping 15% discount off the annual maint fee but this was a considerable unexpected expense.
At the end of the day, good software but know upfront that your data will be hostage to them forever unless you pay them annual maint fees. No matter how attractive the front end LIFE TIME LICENSE appears.
This report was posted on Ripoff Report on 09/05/2014 07:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advanced-web-ranking-caphyon/internet/advanced-web-ranking-caphyon-caphyon-you-buy-a-life-time-license-but-down-the-road-yo-1174598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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