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Report: #161133

Complaint Review: Advantage America - Bank Of America - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Falls City, Oregon
  • Author Confirmed What's this?
  • Why?
  • Advantage America - Bank Of America P.O. Box 2518 Houston, Texas U.S.A.
  • Phone: 800-432-1000
  • Web:
  • Category: Banks

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I called my bank today. Advantage America took money out of my account. They said they were a goverment grant agency. Needed bank information to put a grant in my account for college.They instead took money out of my account. I did not even know the name of the company when this was done. The bank says it was not fraud because I gave them my account information.They are giving me the run around sending me to check fraud, who says it was not a check. Then to processing who said it was a check. They said any member of this group can willingly and knowingly take any amount out of peoples accounts. I have banked with this bank for twenty years and I am changing all of my accounts by the first of november to another bank that does not allow people to take money without my permission.

Amy
Falls City,, Oregon
U.S.A.

This report was posted on Ripoff Report on 10/18/2005 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/advantage-america-bank-of-america/houston-texas-77252/advantage-america-took-money-out-of-my-account-bank-of-america-bank-says-it-is-not-ripoff-161133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
16Consumer
0Employee/Owner

#16 Author of original report

Report Before Another 45,000,000 is Gone

AUTHOR: Amy - (U.S.A.)

POSTED: Saturday, October 22, 2005

In Feb.,2005 more than 300 people were arrested in a simular telephone scam.[refer to report at phonebusters]. 45,000,000 dallors were stolen from americans like us in a 18 month stretch. Among those arrested was a vice president of a bank out of Manhatten Office. If we do not speak up they will get another 45,000,000 plus. Please write reports here and start calling and reporting this. If you do not we can blame are self for letting them get away with ours and millions of others money. I personally could think of alot better things that 45,000,000 could be spent on.

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#15 Author of original report

Yes I Will Talk to Them All

AUTHOR: Amy - (U.S.A.)

POSTED: Saturday, October 22, 2005

Tell anyone and everyone that can help to get in touch with me I will talk and put all the effort I can to get these guys out of business. Please post your suggestions below.

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#14 Author of original report

What is Phone Busters

AUTHOR: Amy - (U.S.A.)

POSTED: Friday, October 21, 2005

Phone Busters is the Canadian anti-fraud call team. There is a number of people in canada that are laundering money from people in the United States. Phone Busters was created for this purpose. They have a web site you should visit at http://www.phonebusters.com. They have alot of information about this and other scams.

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#13 Consumer Comment

Amy.....

AUTHOR: Ken - (U.S.A.)

POSTED: Friday, October 21, 2005

Can you tell us more about what Phonebusters is, and what they do?

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#12 Author of original report

Phone Busters

AUTHOR: Amy - (U.S.A.)

POSTED: Thursday, October 20, 2005

Phone Busters is a great company. Their number is 1-888-495-8501. After you talk to them, they will give you a file number. Take the file number and any information you have to the local police including phonebusters number. Advice them you have filed a complaint with phone busters and would like to file complaint locally. This way it lets both agencies know about the other. This should force them to look into things. Phone busters contacted canadian police right after I got off the phone with them. The more you yell the faster they get on the stick.

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#11 Consumer Comment

Some people just don't get it.

AUTHOR: Amber - (U.S.A.)

POSTED: Thursday, October 20, 2005

fraud ( P ) Pronunciation Key (frd)
n.
1. A deception deliberately practiced in order to secure unfair or unlawful gain.
2. A piece of trickery; a trick.
A. One that defrauds; a cheat.
B. One who assumes a false pose; an impostor.

You really need to locate a dictionary or something before you go and attack someone. Stealing is more of an unauthorized transaction. It would be fraud if someone had claimed to be the person. But there are other things to be considered fraudulent.

Such as Advantage America posing to be a government and promising you a grant, and convincing you that they are legit, then deducting the money and not giving you what they promised. THAT is fraud.

And amongst other things, I totally agree with Amy when it comes to banks. When you have a bank, you are trusting them to take care of all your funds. Now, if I had found out that my bank was letting an authorized transaction from a fraudulent company and they wouldn't inform me or try to do something about it, I would be pist as well.

They could at least call and say, "Hey ma'am, there's a fraudulent company deducting a certain amount from your company. Let's change your account number", or if they have to, then say "Sorry Ma'am, that transaction was authorized, but once it's deducted, we'll change your account number."

But, some people don't think so, and that is fine. Amy, I wish you the best of luck with all the mess, I saw your rebuttal on phonebusters. I was skeptical about it, but let me know if they are really going to do something. Last time, I saw their site and looked a little bootleg.

Take care Amy!

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#10 Author of original report

Bank of America on the phone admitted they know this company is doing this.

AUTHOR: Amy - (U.S.A.)

POSTED: Wednesday, October 19, 2005

I did not agree to buy anything from this company. This company also is asking people if they bank with one of three banks. Yours happens to be one of them. Your bank refuses to stop this company and anyone it is affiliated with from taking peoples money. They got our information some how. B of A and two other banks are still letting them get away with it. I know here in Oregon recently someone got peoples banking info., they even knew my birthdate.

I know in a hospital there is such a thing as red flagging drug babies parents. The phone company has unlisted phone numbers. In business you can red flag companies not to do business with. Banks can refuse to cash knowingly fraudulant companies. They knew about this company and did nothing to protect their customers from them. Why should I or the others trust someone to protect our investments,life savings, and monthly accounts that knowingly and willingly is letting the other company do this.

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#9 Consumer Suggestion

2 definitions of fraud.

AUTHOR: Stile - (U.S.A.)

POSTED: Wednesday, October 19, 2005

Fraud is one of those words that gets bandied around a lot. As it is used among the average Joe, the word fraud means "an unauthorized transaction." So, you go to the fast food place and they charge you 12.95 instead of 10.95, then that's fraud. Or, if your internet service continues to bill you after you've stopped using the service, thinking that by not using it it would be automatically cancelled then that is fraud. Or if you thought you paid the hotel with your Mastercard, but the charge ends up on your Visa, then that is fraud. These events are merchant errors, and can be resolved most of the time assuming the customer can document the error.



In this case, the submitter believes that the transaction is fraudulent because she is being charged for something other than what she thought she was signing up for. Now, this may be a case of the customer being defrauded by the company, but it is not a case of bank fraud. If you believe you are being defrauded in this sense, then you need to file a civil case and the matter needs to be decided by the courts.



Here's the fact of the matter. There will be some occassions where you do not explicitly authorize a charge, but the item will not be fraudulent. Whenever you give your card information or your checking account information to a merchant, you are authorizing them to charge your account at will. If the merchant makes a mistake and bills you the wrong amount, or if they sign you up for a service that you didn't think you were signing up for, IT ISN'T FRAUD. If the merchant is reputable, then they should be willing to work out the situation.



The word fraud as it applies to the banking industry means "any transaction that occurred where the account or card information was obtained by illicit means." So, if your card number is lost, stolen, or counterfeited and used then that is fraud, and that is all that is fraud.



It isn't the bank's responsibility to hand-hold you through every transaction you make. The bank will assist you in recovering funds when they are able to within banking regulations, and if you have performed due diligence. But if you willingly give your account information to a company and then you have buyer's remorse, there will be very little the bank is able to do. Whenever you perform a transaction you need to know precisely what you are purchasing and from whom and whether that company is legitimate or not. It isn't the bank's fault that you didn't take these rudimentary precautions to safeguard your information, and any bank presented with the same set of circumstances would do exactly the same thing.

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#8 Consumer Suggestion

2 definitions of fraud.

AUTHOR: Stile - (U.S.A.)

POSTED: Wednesday, October 19, 2005

Fraud is one of those words that gets bandied around a lot. As it is used among the average Joe, the word fraud means "an unauthorized transaction." So, you go to the fast food place and they charge you 12.95 instead of 10.95, then that's fraud. Or, if your internet service continues to bill you after you've stopped using the service, thinking that by not using it it would be automatically cancelled then that is fraud. Or if you thought you paid the hotel with your Mastercard, but the charge ends up on your Visa, then that is fraud. These events are merchant errors, and can be resolved most of the time assuming the customer can document the error.



In this case, the submitter believes that the transaction is fraudulent because she is being charged for something other than what she thought she was signing up for. Now, this may be a case of the customer being defrauded by the company, but it is not a case of bank fraud. If you believe you are being defrauded in this sense, then you need to file a civil case and the matter needs to be decided by the courts.



Here's the fact of the matter. There will be some occassions where you do not explicitly authorize a charge, but the item will not be fraudulent. Whenever you give your card information or your checking account information to a merchant, you are authorizing them to charge your account at will. If the merchant makes a mistake and bills you the wrong amount, or if they sign you up for a service that you didn't think you were signing up for, IT ISN'T FRAUD. If the merchant is reputable, then they should be willing to work out the situation.



The word fraud as it applies to the banking industry means "any transaction that occurred where the account or card information was obtained by illicit means." So, if your card number is lost, stolen, or counterfeited and used then that is fraud, and that is all that is fraud.



It isn't the bank's responsibility to hand-hold you through every transaction you make. The bank will assist you in recovering funds when they are able to within banking regulations, and if you have performed due diligence. But if you willingly give your account information to a company and then you have buyer's remorse, there will be very little the bank is able to do. Whenever you perform a transaction you need to know precisely what you are purchasing and from whom and whether that company is legitimate or not. It isn't the bank's fault that you didn't take these rudimentary precautions to safeguard your information, and any bank presented with the same set of circumstances would do exactly the same thing.

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#7 Consumer Suggestion

2 definitions of fraud.

AUTHOR: Stile - (U.S.A.)

POSTED: Wednesday, October 19, 2005

Fraud is one of those words that gets bandied around a lot. As it is used among the average Joe, the word fraud means "an unauthorized transaction." So, you go to the fast food place and they charge you 12.95 instead of 10.95, then that's fraud. Or, if your internet service continues to bill you after you've stopped using the service, thinking that by not using it it would be automatically cancelled then that is fraud. Or if you thought you paid the hotel with your Mastercard, but the charge ends up on your Visa, then that is fraud. These events are merchant errors, and can be resolved most of the time assuming the customer can document the error.



In this case, the submitter believes that the transaction is fraudulent because she is being charged for something other than what she thought she was signing up for. Now, this may be a case of the customer being defrauded by the company, but it is not a case of bank fraud. If you believe you are being defrauded in this sense, then you need to file a civil case and the matter needs to be decided by the courts.



Here's the fact of the matter. There will be some occassions where you do not explicitly authorize a charge, but the item will not be fraudulent. Whenever you give your card information or your checking account information to a merchant, you are authorizing them to charge your account at will. If the merchant makes a mistake and bills you the wrong amount, or if they sign you up for a service that you didn't think you were signing up for, IT ISN'T FRAUD. If the merchant is reputable, then they should be willing to work out the situation.



The word fraud as it applies to the banking industry means "any transaction that occurred where the account or card information was obtained by illicit means." So, if your card number is lost, stolen, or counterfeited and used then that is fraud, and that is all that is fraud.



It isn't the bank's responsibility to hand-hold you through every transaction you make. The bank will assist you in recovering funds when they are able to within banking regulations, and if you have performed due diligence. But if you willingly give your account information to a company and then you have buyer's remorse, there will be very little the bank is able to do. Whenever you perform a transaction you need to know precisely what you are purchasing and from whom and whether that company is legitimate or not. It isn't the bank's fault that you didn't take these rudimentary precautions to safeguard your information, and any bank presented with the same set of circumstances would do exactly the same thing.

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#6 Consumer Suggestion

2 definitions of fraud.

AUTHOR: Stile - (U.S.A.)

POSTED: Wednesday, October 19, 2005

Fraud is one of those words that gets bandied around a lot. As it is used among the average Joe, the word fraud means "an unauthorized transaction." So, you go to the fast food place and they charge you 12.95 instead of 10.95, then that's fraud. Or, if your internet service continues to bill you after you've stopped using the service, thinking that by not using it it would be automatically cancelled then that is fraud. Or if you thought you paid the hotel with your Mastercard, but the charge ends up on your Visa, then that is fraud. These events are merchant errors, and can be resolved most of the time assuming the customer can document the error.



In this case, the submitter believes that the transaction is fraudulent because she is being charged for something other than what she thought she was signing up for. Now, this may be a case of the customer being defrauded by the company, but it is not a case of bank fraud. If you believe you are being defrauded in this sense, then you need to file a civil case and the matter needs to be decided by the courts.



Here's the fact of the matter. There will be some occassions where you do not explicitly authorize a charge, but the item will not be fraudulent. Whenever you give your card information or your checking account information to a merchant, you are authorizing them to charge your account at will. If the merchant makes a mistake and bills you the wrong amount, or if they sign you up for a service that you didn't think you were signing up for, IT ISN'T FRAUD. If the merchant is reputable, then they should be willing to work out the situation.



The word fraud as it applies to the banking industry means "any transaction that occurred where the account or card information was obtained by illicit means." So, if your card number is lost, stolen, or counterfeited and used then that is fraud, and that is all that is fraud.



It isn't the bank's responsibility to hand-hold you through every transaction you make. The bank will assist you in recovering funds when they are able to within banking regulations, and if you have performed due diligence. But if you willingly give your account information to a company and then you have buyer's remorse, there will be very little the bank is able to do. Whenever you perform a transaction you need to know precisely what you are purchasing and from whom and whether that company is legitimate or not. It isn't the bank's fault that you didn't take these rudimentary precautions to safeguard your information, and any bank presented with the same set of circumstances would do exactly the same thing.

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#5 Author of original report

goverment says it is fraud

AUTHOR: Amy - (U.S.A.)

POSTED: Wednesday, October 19, 2005

I talked to local authority they said it is fraud. Called bank back they think theydo not have to obey laws. They are a big scam to. Admitted they know this company is doing this but do nothing to protect the people that bank with them. If they were mine and millions of others account would not be hit by this company. Sounds like good bussiness to me. Now I know why grandpa always buired or hed his money. Shows to listen to your elders.

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#4 Consumer Suggestion

What does your online banking show?

AUTHOR: Stile - (U.S.A.)

POSTED: Tuesday, October 18, 2005

If it shows a check image with the phrase "authorized by your depositor" where the signature line should be, then it is a check. Now, because you gave them your account information, it's not technically fraud, and you would need to deal with the company directly to resolve. You may want to get the state Attorney General involved, or the FBI as the previous poster said.



If you look in the transaction description, and it has the letters "DES" in the description, then it is an ACH item. If it is an ACH item, then the good news is that the bank has automatic chargeback rights. Contact BofA's electronic claims division and they will send you an affidavit. Once this is signed and returned, you will receive the funds back automatically.

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#3 Author of original report

Went To Bank

AUTHOR: Amy - (U.S.A.)

POSTED: Tuesday, October 18, 2005

Whent to bank they say the federal laws do not apply to this situation. Will not file dispute. Say it is the company's fault. What should I do now?

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#2 Consumer Comment

This is not the banks fault.

AUTHOR: Leticia - (U.S.A.)

POSTED: Tuesday, October 18, 2005

If you look up Advantage America on here you will see many people have fallen for this same scam. I highly doubt that all of them bank at BOA. No matter where you bank they would have still gotten you. Because technically giving them your information gave them the ability, to just transfer funds. It may have been done by computer. How was the bank to know that it wasn't you? That is why you NEVER give your account infomation to ANYONE.

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#1 Consumer Comment

You're angry at the wrong company.

AUTHOR: Robert - (U.S.A.)

POSTED: Tuesday, October 18, 2005

You gave out your banking information to Advantage America. Advantage America withdrew funds from your account using the information you provided. You gave them authorization. You would have the same problem with any bank you may have used.



Bank of America commited no fraud or rip-off. Advantage America did.



Simply tell BofA that you are filing a fraud affidavit for the debit from Advantage America. That should get the process started. It would probably be best to go to a bank branch than calling their customer service number. This way you will not have to wait for forms to be sent to you, fill them out, have them notarized, send them back, etc.



Close your account and open a new one with BofA or another bank. Advantage America has your account information and can withdraw any amount of funds.



Next time, use some common sense. If you have never heard of Advantage America you obviously didn't apply for a grant with them.

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