Advantel Telemarketing took our money and failed to deliver a service. ripoff West Bridgewater Massachusetts

My report is not much different than any of the other ones on this site. We gave Advantel Telemarketing $2945 in order for them to provide us with 50 appointments and a list of a few thousand names and numbers. Their sales guy Mark Honig claimed that they could provide this service starting within a week and based on the number of leads we wanted they could finish the contract in about a month. I provided them with a script and a schedule for my two salespeople.

After a few weeks I finally received two appointments on a holiday. One of my sales guys went on the appointment so the clients would not be upset. One of the clients had no need for our goods and services and the other was not the homeowner nor did they have an interest in our goods or services. Over the next month we received a few appointments outside of our times that we provided Advantel several times(they lose stuff). On each occasion we called Tina Russell and informed her of the errors. Then nothing...no appointments and no contact from Advantel.

We are in the process of filing a claim with the BBB and the MA Attorney Generals Office. Not sure how we will make out but hopefully my story will make other think twice before doing business with Advantel.

Charles
Foxboro, Massachusetts
U.S.A.