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Report: #1187260

Complaint Review: A&E Factory Service - Nationwide

  • Submitted:
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  • Reported By: Jayne — Hudson New York
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  • A&E Factory Service Nationwide USA

A&E Factory Service walked in with turkey baster OVER CHARGED Kingston Nationwide

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Placed a service call that the bottom freezer had ice and was leaking onto the floor.  Appt made and was told repairman would be there between 8 & 5 - asked to narrow the time down and was told that wasn't possible.  Repairman walks in the door with the turkey baster in his hands - says he knows what the problem is before looking at it.  Asks for a bowl of hot water, fills the baster with water and squirts into a drain on the inside back of the freezer 4 times.  Charges $212-was literally at the house 5 minutes. 

Called the company to complain about how much was charged and asked for the charge to be broke down and was told the service charge was $95 and the remaining was labor $117.  Asked what the hourly rate was and was told they don't have an hourly rate they charge by the job - said it didn't matter if he was there 5 minutes or 8 hours the charge would have still been $212.  I can't imagine what they would charge if you needed parts!!

This report was posted on Ripoff Report on 11/06/2014 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ae-factory-service/nationwide/ae-factory-service-walked-in-with-turkey-baster-over-charged-kingston-nationwide-1187260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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