Report: #935332

Complaint Review: A&E Factory Service

  • Submitted: Fri, August 31, 2012
  • Updated: Fri, August 31, 2012
  • Reported By: Sean — SOUTHLAKE Texas United States of America
  • A&E Factory Service
    2270 valley view Ln,
    Dallas, Texas
    United States of America

A&E Factory Service Farmers BRANCH SERVICE CTR False diagnose and misleading word over the policy Dallas, Texas

Show customers why they should trust your business over your competitors...

Estimated on a refrigerator with all major parts replaced and labor for 1624$, trip charge twice for a total 150$, one for diagnose and one for parts order?!!

When parts arrive, postpone the server schedule on same day - couldn't wait, call in a local technician from craigslist, fixed the refrigerator with a couple of starter/sensor/switch change on 1/10 of the A&E cost... none of the parts that A&E needs to replace is bad.

Dealing with the refund of the parts, called 6 times still not get resolved yet... Now I understand what rip-off means. And this A&E factory server is recommended by KitchAid, totally changed my impression upon KitchAid service as well.
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This report was posted on Ripoff Report on 08/31/2012 10:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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