• Report: #935332
Complaint Review:

A&E Factory Service

  • Submitted: Fri, August 31, 2012
  • Updated: Fri, August 31, 2012

  • Reported By: Sean — SOUTHLAKE Texas United States of America
A&E Factory Service
2270 valley view Ln, Dallas, Texas United States of America

A&E Factory Service Farmers BRANCH SERVICE CTR False diagnose and misleading word over the policy Dallas, Texas

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Estimated on a refrigerator with all major parts replaced and labor for 1624$, trip charge twice for a total 150$, one for diagnose and one for parts order?!!

When parts arrive, postpone the server schedule on same day - couldn't wait, call in a local technician from craigslist, fixed the refrigerator with a couple of starter/sensor/switch change on 1/10 of the A&E cost... none of the parts that A&E needs to replace is bad.

Dealing with the refund of the parts, called 6 times still not get resolved yet... Now I understand what rip-off means. And this A&E factory server is recommended by KitchAid, totally changed my impression upon KitchAid service as well.

This report was posted on Ripoff Report on 08/31/2012 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ae-factory-service/dallas-texas-75234/ae-factory-service-farmers-branch-service-ctr-false-diagnose-and-misleading-word-over-the-935332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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