Complaint Review: AFA Locksmith - AL
- AFA Locksmith AL USA
- Phone: 2569371011
- Web: http://afahuntsville-locksmith.com/
- Category: Auto Repair Service
AFA Locksmith Took advantage of my 17 year old son Huntsville AL
*Author of original report: Update to this story
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On April 1st, my 17 year old son went to prom. He accidentally locked his keys in his 2001 Jeep Grand Cherokee. He called AFA Locksmith because they were the first website he found when he googled, and on their website they only charge $50 ($15 service call fee, $35 car lockout fee).
When they got there they unlocked his jeep and charged him $142. He figured there was no need to argue and paid it. Monday morning (April 4th) I called AFA and the lady said I would have to talk with a manager and took a message. No return call.
So I called again Friday morning (4/8) and the lady said that that was a normal charge to unlock a car. When I asked what the $90 was for, she said because of the high tech nature of his Jeep (a 2001 Jeep grand cherokee with no upgrades, right). She then told me something about a bag that was expensive, and the cost of fuel and the locksmith using his personal vehicle. That should have been put on the website if they were going to charge that. I told her I wanted to speak to a manager, and she took a message again.
I will be hounding them until he gets his $90 back!
This report was posted on Ripoff Report on 04/08/2016 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/afa-locksmith/al/afa-locksmith-took-advantage-of-my-17-year-old-son-huntsville-al-1298563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Update to this story
AUTHOR: - ()
SUBMITTED: Sunday, April 17, 2016
Someone from the company called me and offered to provide me a 50% off coupon. So essentially they gave my son back $71. I am satisfied with this now.
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