Report: #855923

Complaint Review: Affiniion Group

  • Submitted: Mon, March 19, 2012
  • Updated: Mon, March 19, 2012
  • Reported By: Linda — Memphis Tennessee United States of America
  • Affiniion Group

    United States of America

Affiniion Group Administrator for The Hartford Insurance Deceptive advertising, disingenuous, greedy internet

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In reconciling my 90-year old mother's bank account online, I found and questioned an $8.95 monthly auto debit which turned out to be for one of two 'accidental death' insurance policies, apparently promoted by her bank.  Since it was not clearly identified, my mother thought it was a regular bank charge.  True, at the time, my 77-year old mother should have been more vigilant when she signed on for what she thought was a form necessary to open her bank account (Sun Trust, Memphis, TN).  

The offer, through Hartford Insurance, administered by the Affinion Group was deceptive and disingenuous. Mother remembers signing nothing, but again, in the shower of papers included in bank account literature, perhaps she did.  In any case, more than $1500. has been withdrawn and it was not realized until I showed my mother how to do online banking last month.  She has now closed her account with Hartford/Affinion, but I would hope that this unconscionable act is righted with a refund.  I am sure that only unwitting seniors and perhaps those less astute fall victim to such deceitfulness.  Shame on you, Affinion and The Hartford.
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This report was posted on Ripoff Report on 03/19/2012 07:26 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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