Complaint Review: Aflac - Nationwide
- Aflac Nationwide USA
- Phone:
- Web: Aflac.com
- Category: Health Insurance
Aflac Shady deceptive and costly Orchards, Wa. Nationwide
*UPDATE Employee: Aflac Shady deceptive and costly Orchards, Wa. Nationwide
*Consumer Comment: Where the rip-off?
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In 9 years I've spent about $30,000 in premiums. Thats $125 every two weeks times 27 equals 3,375 dollars a year times 9 equals $30,000. Thirty thousand dollars. In that time I've recieved about $2000 from Aflac.
Now the good stuff. When you sign up for Aflac you get a representative "who will always be there for you". Really, try looking up a phone number. If you loose that number you'll play hell finding the person. My experience anyway.
If you go to the doctor for a checkup every year you get a "wellness benefit" of $75. For that you need a form. Try finding that. Downloading that and printing that. And if you forget don't worry noone will remind you. I asked Aflac today why they don't just send them out yearly as a reminder and a service. The answer was, "In keeping with the countries green policies we no longer do that". Green means their green. I digress.
You can get paid for a hospital stay as long as it is 24 hours or more. A surgery as long as it requires general anesthesia. The ER as long as you get there withing 24 hours. For the disability/ off work you get the equivalent of $11.24 and hour!! $2000 a month. Wow.
For my collapsed lung three days ago.....they need an itemized list which takes Kaiser anyway 30 days to produce. Being I was out of work for 4 days I will get minimum wage for those four. But I will have to wait 30 days for the itemized list they require. Then I will have to wait for the mail, the adjuster..........
Oh, did you know if your tooth breaks you get a benefit? I didn't. I know I should have read, read, read. I've broken two in three years. At any rate you personal rep will not be there to coach you on how to maximize your benefits.
With Aflac you are on your own. Be prepared to educate yourself on every little thing because if you don't they will not.
I'm dropping this crap when I can in about 6 months. $30,000, I could have paid off my house or bought a new car or gone on vacation instead of betting I'd get hurt.
This report was posted on Ripoff Report on 09/05/2014 11:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aflac/nationwide/aflac-shady-deceptive-and-costly-orchards-wa-nationwide-1174688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Aflac Shady deceptive and costly Orchards, Wa. Nationwide
AUTHOR: AflacPhyllis - ()
SUBMITTED: Monday, November 03, 2014
Hi Goldenhour,
I'm so sorry that you are having an unpleasant Aflac experience. I would like to have our customer service team review your situation and contact you about this. Would you please email us at aflacservice@aflac.com so we can assist you? When you email us, please copy and paste the following in the subject line of your email: goldenhour — Orchards Washington Submitted: Fri, September 05, 2014 Report: #1174688. You may also copy and paste the contents of your complaint in the body of your email, Please feel free to add more information.
Also, in an effort to protect our policyholders identities and policy/claim information, Aflac has established corporate privacy procedures . Therefore, if you are a policyholder, when you email us, in the body of the email, please provide the nature of your concern, your name AND AT LEAST TWO of the following criteria: Policy number, Claim number, Claim Check number, Date of Birth, or Name of your Employer.
Thank you,
Aflac Phyllis
#1 Consumer Comment
Where the rip-off?
AUTHOR: NoFliesonMe - ()
SUBMITTED: Tuesday, September 09, 2014
I fail to see where you were ripped off. You totalled up how much you spent on Aflac. It's INSURANCE, not a bank account.
How much did you spend on car insurance in the past 10 years? Did you get any of THAT back?
You say Aflac is shady and deceptive, but fail to proof it. Also, you can call them and ask for clainms assistance, also for the number of an agent or MANAGER close to you. And your tooth injuries, you can still put a claimj in on them.
It is not Aflac's fault that Kaiser took 30 days to produce an itemized bill. We went through the same thing with a hospital here; my husband had to wait 2 weeks for them to finally send a bill to Blue Cross, but once they did, we got a copy and Aflac paid quickly.
Also, the 24 hour rule about hospital stays is printed right in your policy; and I don't know where you got the idea that you have to have General Anesthesia to get paid. That is simply NOT TRUE.
You just sound like someone who's had a run of bad health and you're in a foul mood. Don't blame Aflac. You had plenty of chances to read your policy, or NOT renew it and you didn't. NO one held a gun to your head. That's what being an adult is about; taking resonsibilty for their actions. Aflac paid you according to what was written in the contract that you SHOULD HAVE READ. Anyone who shells out money and doens't read their contract is just a fool.
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