• Report: #1024528
Complaint Review:


  • Submitted: Wed, March 06, 2013
  • Updated: Wed, March 06, 2013

  • Reported By: Fed Up — st petersburg Florida United States of America
aflac.com St Petersburg, Florida United States of America

Aflac Aflac run around rather than pay claims St Petersburg, Florida

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I filed all paperwork my Aflac rep gave me after a covered procedure.  A month later I received a form letter stating Aflac wanted more paperwork. I called Aflac who said because I was a new policy holder they needed another form from physician and that they would send it. 

A month later I received the same form letter. I called again.  It was then explained to me that the physician returned the form to Aflac that same day, however because Aflac didn't put the policy # on the form it went into "Aflac limbo", and they closed the case - unpaid of course.

I was then told that I would recieve more paperwork because they now had to re-open the case.

Here we go!  Wanna bet they never pay?!  Bye, bye Aflac - BUYER BEWARE, AFLAC IS A RIP OFF!!!

This report was posted on Ripoff Report on 03/06/2013 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/aflac/st-petersburg-florida-/aflac-aflac-run-around-rather-than-pay-claims-st-petersburg-florida-1024528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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