Complaint Review: Afni - Kansas City Missouri
- Afni PO Box 3427 Bloomington, Illinois 61702 Kansas City, Missouri U.S.A.
- Phone: 816-4743434
- Web:
- Category: Corrupt Companies
Afni sent me a collection letter for a disconected phone through verizon from another state with my maiden name ripoff Bloomington Illinois
*Consumer Suggestion: Carolina, DO NOT confuse Debt Collectors with Customer Service!
*Consumer Comment: Anfi
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Afni sent me a collection letter for a disconnected phone line in another state. The collection letter has my maiden name which I have not used in 7 years.
When I called to try and solve the problem the customer service person accused me of lying and told me it was her job to make these kind of assumptions! I have lived in the same area my entire life and have had utilities in my name since I was 18 and job tax forms to prove I was living and working in another state than where they are claiming I had a landline.
After my very clear explanation I was accused of lying because the woman said she checked the phone records and there were calls made to the city I live in now from the phone number they are saying I used then.
Extremly inappropriate customer service please help. What do I do to fix this?
Carolina
k.c., Missouri
U.S.A.
This report was posted on Ripoff Report on 05/02/2007 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/afni/kansas-city-missouri-64109/afni-sent-me-a-collection-letter-for-a-disconected-phone-through-verizon-from-another-stat-246557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Carolina, DO NOT confuse Debt Collectors with Customer Service!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Thursday, May 03, 2007
Carolina,
Debt Collectors ARE NOT CUSTOMER SERVICE!! This confusion should be cleared up right now.
These bottomfeeders ARE NOT representing Verizon or anyone else. They are representing themselves as JUNK DEBT BUYERS. They bought these old, legally UNCOLLECTABLE "debts" for far less than a penny on the dollar.
The problem with these old "accounts" is that they have little or no information on the actual debtor. This is why everyone with the same or similar name as the original debtor gets the calls and collection letters. And, the poor person who currently is lucky enough to have that phone number now.
Debt collectors have ONLY one goal, and that is to separate you from your money. They have absolutely no concern for you, or helping you in any way.
NEVER call, or speak to ANY debt collector on the phone. It will NEVER do anything positive for you, and will almost always make things worse.
And, they lied to you when they said they checked your phone records. They do not have access to those. That was a flat out lie by a crackhead bottomfeeder. That is exactly why you NEVER speak to ANY debt collector!!
Demand that all communications be only in writing.
Go to ftc.gov and file a complaint online for the illegal collections activity.
Read my other responses in other collection threads on how to send a DEBT VALIDATION request.
#1 Consumer Comment
Anfi
AUTHOR: Michael - (U.S.A.)
SUBMITTED: Wednesday, May 02, 2007
Go here:
budhibbs.com
Click "Agencies To Avoid"
Scroll until you find Anfi.
Read what Bud has to say. Then read what others are saying about Anfi.
Don't let them drag you down. Fight back!
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