• Report: #1163778
Complaint Review:


  • Submitted: Mon, July 21, 2014
  • Updated: Mon, July 21, 2014

  • Reported By: Sid Authur — hot springs Arkansas
Nationwide USA


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Thought I was taking my kids to Cricket .... Coming off High @xx Verizon.. Bringing the devices... Purchased 2 separate plans for them ,because they have two diff. phones.. never got a confirmation number, no receipt.. no nothing .. but when I checked my account right off the back they took the money.... So, get a hold to someone on Chat the very 1st time  they say Oh I nevered purchased anything thing im like .... um yes and it came out of my Account 2 different ones ...... He is floored .. like im lying....0_o so, wasn't happy contacted Cricket ... cldnt get a live person.... for like 3 hours .... on that stupid 1800 number... so I scout around and do chat again.... Oh my goodness explained to Jose .. in the Freaking Dominican Republic long story short hey it doesn't say where I made the two purchases but you guys debited out of my account already.. After mayb 30 mins of going rounds with him he realize I didn't have a receipt number or confirmation number( Could have thought tht was said up front to him which is y I was complaining in the 1st place) so he pulled it up by my email.. Bam the money was put back n the account ... Later that day  still no second refund has been given .. Because they have to investigate to see if they owe me it.. Im like what?? are you kidding me ... DO NT USE THIS SERVICE!  YOU WILL NEVER TALK OVER THE PHONE WITH ANY1

This report was posted on Ripoff Report on 07/21/2014 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/aio-wireless/nationwide/aio-wireless-cricket-rip-off-took-money-nationwide-1163778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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