ED Magedson – Founder
Air Around The Clockwww.atcair.com/ Internet United States of America
I called AATC to come to my condo to check out my AC since, although it was working, there was clearly something damaged as the electric bill was easily triple what it should be.
Long story short, I had FPL come to the condo a few weeks earlier, and was told the compressor on the roof was on it's way out and that I needed to get it replaced. The nice gentleman from AATC said that even though the coils were corrodded and that it was clear the compressor wasn't functioning as it should be, I didn't need to worry about replacing it at this point in time.
He said all I needed was a boaster started kit or something like that. I was so relieved that I wouldnt have to spend over a thousand dollars to replace a compressor when a minor repair was all that was needed! I paid him the $245 for the boaster kit installation, labor, and house visit.
Well, after he installed this boaster kit, the ac, although blowing cold, was barely cooling down the condo. Something was definitely wrong. My boyfriend mentioned that during his previous visit, the tech-e mentioned the freon was low, yet never bothered to add freon....HELLO??!!!
Instead he puts some piece of crap on the roof and had the audacity to act surprised when I called back two days later to say it wasn't working - he had actually made the problem worse. So, he comes back, after some comment under his breath evading responsibilty for his error, and says, well, I tried to give you some more time with this unit but I guess it just needs to be replaced. It will be $3,000.00.
Is he insane? No sh*t it needed to be replaced, yet you wasted my time, money, and reasources and managed to piss me off by not being honest in the first place. What on god's green earth made him think I would want to shell out $245 to get another few weeks of shitty ac and then have to pay them $3,00 to replace the whole uinit??? Does that make any sense??!!! Little do they know I think their quote is ridiculous, and I haver already found another company willing to do the repairs for more then half AATC's quote. Thanks...but no thanks!
This report was posted on Ripoff Report on 10/12/2009 08:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/air-around-the-clock/internet/air-around-the-clock-nice-service-guy-but-completely-dissapointed-in-his-work-it-was-ju-508293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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