• Report: #803848
Complaint Review:


  • Submitted: Thu, December 01, 2011
  • Updated: Thu, December 01, 2011

  • Reported By: jacksonville_consumer — Jacksonville Florida United States of America
5783 Mining Ter Unit 3, Jacksonville, FL 32257 Internet United States of America

AIR CARE SOLUTIONS INC Air Duct Cleaning Caused damages in the course of service and attempted to stage a major sale as a result Internet, Internet

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Company was hired for air-duct cleaning. Technician identified mold in A/C handler and advised that mold cleaning and freon recharge is needed to cure the problem. Customer paid for these services. Days later, A/C no longer blew cold air. Company was informed and returned to property. After assessment, company informed me (owner) that a brand new A/C unit was needed (~$3,000) and problem was unrelated to prior service. I refused that offer and got a second opinion, which resulted in discovery that company had tampered with the A/C and let all freon out. Second-opinion-company tested for leaks (none found) and refilled freon and A/C has worked fine since (many months later). A/C Ductcleaning Company refused to pay for freon recharge or refund initial amount paid to them. It appears that they staged a scenario in hopes of selling a $3,000 A/C unit.

President of the company, Netanel Brumand told me, "I don't owe you anything" and denied that his technician ever tried to sell us an A/C unit. [continued below]....
..... Furthermore, they never acknowledged this highly suspect misdiagnosis.

I am currently pursuing a claim in Duval County, Florida, small claims court against this company but also wanted to file a complaint with the bureau to inform consumers.

When I asked the company president, Netanel Brumand, about why they did not want to pay me recovery for the damages they caused and why showed up to mediation at the small claims court if not willing to pay for damages, he replied:

"This is just a game to me. I am a business man and make $10M dollars a year...I just wanted to show up to see who you were, and you will lose now and pay much more than you expected, including my lawyer fees."

This company is very crooked, to say the least.

This report was posted on Ripoff Report on 12/01/2011 04:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/air-care-solutions-inc/internet/air-care-solutions-inc-air-duct-cleaning-caused-damages-in-the-course-of-service-and-attem-803848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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