Complaint Review: Cheapoair.com - New York New York
- Cheapoair.com 213 West 35th Street, Suite 1301 New York, New York U.S.A.
- Phone: 866-6369088
- Web:
- Category: Air Travel
Cheapoair.com Scammed me into not cancelling my airline ticket for a refund and never returned calls. New York New York
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Cheapoair.com sold me a ticket from New York to Dakar, Senegal, West Africa with a really bad route with connection in France. When I realized how little time I would have to get from one airport to the next, I called to get a full refund (policy is within 24 hours) within 24 hours. They said not to cancel, that they would find me a better route and call me back. I never got a call back. From that day on, I called many times asking for a better route and they always said they would call back but never did. Even managers did the same thing. They also gave me false information about how the ticket could be used. They told me I could still use it for future travel if I booked it within 1 year of travel. That was false information according to the actual airline. So we paid over 1300 dollars for absolutely nothing and never got so much as a call back from a single customer service rep.
Nichole
Riverside, California
U.S.A.
This report was posted on Ripoff Report on 06/17/2008 10:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cheapoaircom/new-york-new-york-10001/cheapoaircom-scammed-me-into-not-cancelling-my-airline-ticket-for-a-refund-and-never-retu-341384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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