Report: #639035

Complaint Review:

  • Submitted: Thu, September 09, 2010
  • Updated: Thu, September 09, 2010
  • Reported By: Char — Julian North Carolina United States of America

    United States of America I ordered a certain pair of shoes for grandson online, blue and white air jordans $75. He bought his entire school wardrobe around "matching" this blue. We received a BLACK AND WHITE shoe. He was not Internet

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We received the wrong colors for a back to school teenager = shoe that was black and white not blue and white- as child bought his entire wardrobe to "match".

I contacted the email address of individual that was following up on my payment information (that was sent already- emails on file) After several emails back and forth, forwarding photos of the incorrect shoe to verify that the wrong shoe was indeed received, this individual said it was a management mistake and he would authorize a 10% discount. 

I replied that was an unacceptable consideration and all I wanted was the correct shoe and would return the incorrect shoe once correct one was received.

There is nothing worse than a disappointed 15 year old who in good faith orders something online and cannot receive what he wanted. As a child with emotional issues I as the grandmother had to repurchase in a store something to barely replace the shoes to get him on track and matching in colors to his wardrobe for school starting.
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This report was posted on Ripoff Report on 09/09/2010 09:29 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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