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Report: #1288212

Complaint Review: Airphoto - Pueblo Colorado

  • Submitted:
  • Updated:
  • Reported By: Concerned Citizen of Pueblo — Pueblo Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • Airphoto Pueblo, Colorado USA

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So my wife emailed John Wark to request a quote for a short aerial video of our daughter's wedding. He replied right away with a quote and a statement saying, "We only operate under FAA regulations, and under the proper permits and insurance, so you can be assured that a professional is on hand. Many people are not following these requirements, so be careful with other proposals. If something goes wrong, it can be very bad!" That was kind of scary, so we started looking into this. Turns out Airphoto DOES NOT HAVE A FAA PERMIT OR INSURANCE to take commercial drone footage. So when she asked him for a copy of his permit/insurance he replied saying he no longer feels this is a good fit for his company. AVOID THIS LIAR!

This report was posted on Ripoff Report on 02/17/2016 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/airphoto/pueblo-colorado/airphoto-john-wark-jim-wark-airphotona-wark-photography-scam-avoid-unlawful-puebl-1288212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
1Consumer
4Employee/Owner

#8 Author of original report

UNETHICAL LIAR!

AUTHOR: - ()

POSTED: Monday, February 29, 2016

NOTHING YOU SAY CHANGES THE FACTS!

 

BBB Did not dismiss, I just found it and they will be posting my review as I am about to go write one!

 

60% of 333 FAA Permits are REJECTED and require more info.  Some people have waited 10 months.  You had ZERO business taking bids for jobs when you arent legal.

 

It really just goes to show how operate your Daddy's company.

 

Oh, and I will repost my Google review every week.

 

One more thing, my name is DOUGLAS WALLS.  I am not a woman as you called me.  The only female posting here is your buddy Leslie.   What does that say abouy you?  You have your 20+ year best buddy go around and post fake positive reviews.  

 

How long has your company been around?  How many decades?   And not a single good review ever posted.  And soon as you get your first bad one you cry foul.  

 

You are a great pilot, I know how Google works.  You're about to find out!

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#7 REBUTTAL Owner of company

Unethical reviewer

AUTHOR: John - (USA)

POSTED: Monday, February 29, 2016

This "complaint" should not even be listed here.  The lady who writes all these untrue reviews also posted them to Google, which has deleted all her entries (Google unlike Ripoff Report want their reviews to be honest, not some malicious weirdness based on nothing real).  She also wrote the BBB, which also dismissed her complaint as bogus unfounded junk. Her whole basis is that I don't have a 333 FAA drone exemption, which is not needed to quote a future job and would easily have been in place by the time needed.  I honestly don't know if she understands this or not, either way it's very weird.

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#6 REBUTTAL Owner of company

We don't work for people like this

AUTHOR: John - (USA)

POSTED: Monday, February 29, 2016

We have a policy not to work for people who don't understand basic concepts, like February is not June.  So please keep your word and do not call us for any assignments.  We are a world-wide company, famous for superior work and fully compliant with all laws, regulations, and common sense.  

I did make the mistake of even quoting a future job, a wedding flyover for a measly few hundred bucks. But we would have done a fantastic job and no doubt would have been kicking ourselves for putting our valuable time to waste for this whiny client.  Oh my goodness, I feel for the vendors in this affair!

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#5 REBUTTAL Owner of company

No Lies, No Apologies

AUTHOR: John - (USA)

POSTED: Monday, February 29, 2016

The event is June.  The permit is expected in March.  This is the same as a contractor quoting a job, but knowing they can't actually perform the word until the building permit is issued.  

This is the dumbest bunch of stuff I've ever seen.  

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#4 Author of original report

Ooops

AUTHOR: - ()

POSTED: Monday, February 22, 2016

So you are saying John first tried to get this job by sending a quote - then for no reason whatsoever just deciced to not take the money?

 

No logical minded human being will EVER believe that line of crap.

 

John sent a quote to a lady that wanted DRONE footage of a wedding.  John warned this lady to make sure she hires a professional that has the proper FAA permits.  That was seriously good advice!

 

Lady takes advice and does her homework and finds out JOHN WARK DOES NOT HAVE AN FAA PERMIT TO FLY DRONES FOR PROFIT.  https://www.faa.gov/uas/legislative_programs/section_333/333_authorizations/   John Wark does not have a permit from the FAA allowing him to use drones for his company.  Perhaphs Leslie should have done her homework before posting like an ignorant friend of the owner.

And being buddies with the guy for 20 years doesnt really make you a partial person to be posting here.  You are really hurting John's reputation by coming to his rescue like this.

I agree his company has taken some great pictures.  Sorry to hear about his father, I know he was well respected in Pueblo.  But none of this changes the facts of this complaint, does it Leslie?

John screwed up, we all do it.  He should have just said he was sorry for lying and moved on.

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#3 Author of original report

Shame on you John Wark

AUTHOR: - ()

POSTED: Monday, February 22, 2016

Nobody is saying your daddy Jim Wark didn't create an outstanding company.  Hats off to him!   The problem you seem to be ignoring is you offered a quote to a lady for drone work.  I just checked the FAA website and as of 2/22/16 you sir do not have a FAA permit to use a drone in business.  THAT is a serious problem Mr. Wark.   You should have NEVER offered a quote for a job you had no legal way to complete.  Is that how your father ran his company?  I think not.  Who cares if you are the greatest aerial photographer in the world - as you seem to think you are - who cares?  What does this have to do with you trying to take drone jobs before you have the FAA permits to accept such work?  You sir have alot to learn about running a company.  

Coming here and ignoring the FACTS of this complaint only to brag about your company is just plain stupid.

Oh, and having "leslie" follow all your company's bad reviews posts silly replies like the one she did here only makes you look more shady.  I see she replied to several bad reviews the day after they were posted.  VERY SHADY!!!!

Are you saying the OP of this complaint is lying about your quote to use your drones to film her daughter's wedding?  I sure didnt see you explain that.  Did you or did you not tell her that you operate under FAA rules and warned her to hire a legit drone pilot company?  Sounds like all she did was heed your own adice and confronted you for lying.  Coming here trying to advertise your company rather than explaining or applogizing for your own actions isnt going to help your cause.

All I know is, when I need someone to take aerial photos for me I sure as heck won't be wasting my time with you.

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#2 REBUTTAL Owner of company

Not a client

AUTHOR: John - (USA)

POSTED: Thursday, February 18, 2016

We have never done business with this person. We offered a quote for a small job, then decided not to offer the service. Of course no one can be ripoffed when no services or money or agreements occurred.  The review is mean, unwarranted and ignorant. 

This person didn't like being told we wouldn't work with her, for reasons many will see from her words and actions. But if the reader of this response would like a real and honest review, please contact me.  I have $5million in client project history without one complaint. And one can contact the Pueblo chamber of commerce, or the the Professional Aerial Photographers Association. 
 
Our work is know worldwide, with clients demanding the highest level of service and professionalism. We have commercial pilot licenses and work with National Geographic, NBC, CBS, CNN, Reuters and AP. Billion dollar corporations use us Regularly. None of that is possible by being illegal in any way! National Public Radio did a feature story on us because of our quality and reputation.  We are also the most award winning aerial photography company in the world, including the Epson Aerial Photographer of the Year in 2014, 2012 and 2009.  
 
Unfortunately the Internet is unable to verify the integrity of all users, and anyone can say anything, no matter how silly, frivolous and false.  But I'm glad to set the record straight and take the opportunity to taught our significant contribution to our industry. 
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#1 Consumer Comment

Miscommunication

AUTHOR: Leslie - (USA)

POSTED: Wednesday, February 17, 2016

 I read this report, and had to comment. I have known John for over 20 years, and there isn't a finer individual out there. He is an excellent photographer, pilot, citizen and friend. John has won awards for his work, and is a popular presenter and speaker. John always operates within all regulations, he takes his job very seriously. To call him a liar is ridiculous, and anyone who knows him will laugh to read this complaint. As a business owner, I know that some clients aren't a good fit with my company, and I decline to do business with them. It's better to be upfront and honest in the beginning when it isn't a good fit than to go through with the job and regret it. From this report, I would say that he made a great decision to walk away!

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