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Report: #1314037

Complaint Review: AJ Perri - Tinton Falls New Jersey

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  • Reported By: Tom — Howell New Jersey USA
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  • AJ Perri 1162 Pinebrook Road Tinton Falls, New Jersey USA

AJ Perri Avoided being ripped off Tinton Falls New Jersey

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 AJ Perri came for preventive instepction for the beginning of the summer. They advised that our coils needed cleaning which they would do to the tune of $800.00. We declined for the time being. Yesterday, our AC stopped working after we smelled some burning. We shut off the unit and called AJ perri for  service since they came out two weeks prior to check the unit for the start of summer. The technician came, just looked inside the unit...did nothing else and told my husband that our blower motor was burned out. He would go back to the shop, and see if they had the part and he would call with a price and schedule the work. No one called back and by the time 6:30 Pm rolled around, my husband called AJ Perri to see what was going on and did they have the part. He was told that the motor was ordered and the cost will be $900.00....my husband quetioned the price with the person on the phone and was told that this was a discount price because we just had them check the unit and the actual cost would be $1,100.00 without the disocunt.

After he hung up we called a friend who recommended a HVAC person (Dave) who iis running his own small business. He advised that he would charge approximately $300.00 for a new motor including installation. My husband gave him the numbers from our Unit and he went to pick up the motor before he even came here in the morning. When he looked at our unit, he told us that he did not think it was our motor. He took readings of the motor and the capacitor, which the AJ perry technician did not do.

To make a long story short, after Dave thoroughly checked the unit, the only thing our unit needed was the capacitor, a $13.00 part which he installed for a total on $120.00 .....I m so glad we were alert enough not to be conned by this company. 

 

Only now did we read all the bad reviews which all had the same ending: Ripped off for a lot of money for little bit of work.

I asked you, how do they get away with it??

 

At no time wil we ever use AJ Perri again and I work in a huge firm and I will make it known how crooked this company is.

One should read reviews from former employees which says it all. 

 

This report was posted on Ripoff Report on 06/28/2016 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aj-perri/tinton-falls-new-jersey-07724/aj-perri-avoided-being-ripped-off-tinton-falls-new-jersey-1314037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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