Complaint Review: AJ Richies
AJ Richies horrible customer service & lack of communication....still no product Kings New York
This company should not be in business......rip off, lack of communication via phone or email. Horrible & rude customer service dept. Ordered a camera online 5/10/13 the only thing their website stated was it was processed.....3 wks later "no camera". Was told last wk(5/21) that I would receive within 24 hrs a confirmation & tracking # after it shipped that day which I never did. Was told that I wuld receive the camera on OR bfore 5/29 which i never did.
Called them 5/30/13 was told that the camera was back ordered & they had no idea when they would even get it in. I cancelled the order then. I was lucky to get out of the whole thing without costing me any money or anymore time. When we did call their cust service reps were rude, hung up & gave inaccurate information. Dont get caught up with this outfit...not worth the savings you think you may save......
This report was posted on Ripoff Report on 05/30/2013 02:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/aj-richies/kings-new-york-11234/aj-richies-horrible-customer-service-lack-of-communicationstill-no-product-kings-n-1054909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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