Report: #1054909

Complaint Review: AJ Richies

  • Submitted: Thu, May 30, 2013
  • Updated: Thu, May 30, 2013
  • Reported By: cycle789 — Ofallon Missouri
  • AJ Richies
    3518 Flatlands Ave
    Kings, New York

AJ Richies horrible customer service & lack of communication....still no product Kings New York

Show customers why they should trust your business over your competitors...

 This company should not be in off, lack of communication via phone or email. Horrible & rude customer service dept. Ordered a camera online 5/10/13 the only thing their website stated was it was processed.....3 wks later "no camera". Was told last wk(5/21) that I would receive within 24 hrs a confirmation & tracking # after it shipped that day which I never did. Was told that I wuld receive the camera on OR bfore 5/29 which i never did.

Called them 5/30/13 was told that the camera was back ordered & they had no idea when they would even get it in. I cancelled the order then. I was lucky to get out of the whole thing without costing me any money or anymore time. When we did call their cust service reps were rude, hung up & gave inaccurate information. Dont get caught up with this outfit...not worth the savings you think you may save......

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