Complaint Review: AKAI USA - WOODLAND HILLS California
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- Author Confirmed
- AKAI USA 5900 CANOGA AVE WOODLAND HILLS, California U.S.A.
- Phone: 800-726-4405
- Web:
- Category: TVs & VCRs
AKAI USA RIPOFF WOULD NOT RETURN CALLS FOR WARRANTY REPAIR WOODLAND HILLS California
*Author of original report: They gave me full credit for the television I purshased
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I purchased an AKAI television from Conns in Houston, Texas. About 6 months after getting the television, it would go black but you could hear the sound. We contacted customer service several times with Conns and it was always Oh, you have to contact AKAI. I sent emails to the Akai (over 9 of them) I'm still waiting for that call back or a response on "how they could help me". Now that the warranty has run out and the television does not work, I took it to the shop. A television that cost over 1000.00 is going to cost me over 500.00 to repair. Something that would of been covered under warranty had someone from AKAI returned my calls or emails instructing me on how to proceed.
George
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 12/05/2006 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/akai-usa/woodland-hills-california-91367/akai-usa-ripoff-would-not-return-calls-for-warranty-repair-woodland-hills-california-223874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
They gave me full credit for the television I purshased
AUTHOR: George - (U.S.A.)
SUBMITTED: Monday, December 18, 2006
Okay, I don't know if the rip off report or my persistant phone calls is what did it. But....I now have a new television. They gave me full credit for the television I purshased. Whatever miricle worked, I thank AKAI for finally taking care of the problem.
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