Al Hendrickson Toyota Fraudulent Coconut Creek Florida

I purchased a brand new RAV4 SE and noticed several paint scratches on the left front bumper as well as the black rim around the left tire.  Before I even signed the contract I was assured it would be fix.  It took 4 days before I could get my brand new car (after signing with finance and being pressured and promised all would be ok), and even after that they did not replace the black bumper which goes around the tire wheel.  How they can sell and label this as a brand new car when it was clear someone had hit something is beyond me.  Secondly they signed a IOU to payoff my last and final lease payment for my trade-in car to Lexus Financial (owned by Toyota Financial).  Now, 30 days after the purchase of the "new" RAV4, my trade-in vehicle still has not been paid off and is now officially past due. In addition, I leased this new car with Toyota Financial however Toyota Financial has no paperwork showing I leased a new car.  upon purchase, I was told my new lease payment was due on the 4th of every month, however Toyota has no record of me ever purchasing a new vehicle.

I would never recommend this dealership.  It has FRAUD written all over it!