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Report: #1166493

Complaint Review: Alamo Rent a Car - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Henry M. — Goleta California
  • Author Not Confirmed What's this?
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  • Alamo Rent a Car Nationwide USA

Alamo Rent a Car - Enterprise Car Rental - National Car Rental Car Rental Damage Fraud Los Angeles, California Nationwide

*UPDATE Employee: We would like to help.

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THIS IS A WARNING TO EVERYONE!!

I have never had a bad experience renting a car until I came to Alamo Rent A Car.  I chose this rental company because it was a great price and very convenient to the airport.  Picking up a car is easy and can be done at a self-service kiosk where you simply slide your license, pick up a contract, walk outside to pick a car and then drive off.  You never have to come into contact with anyone.

DO NOT DO THIS!!

I chose the kiosk option, and wouldn't you know it; when I returned the car, there was damage.  I literally had the car for 10 hours, drove straight from the airport to my home where I have parked for 8 years without a problem, and then straight to the rental unit. I never caused any damage whatsoever and when I returned the car I was accused of causing $800 worth of damage.  I am now dealing with their "Damage Recovery Unit" which is basically a collection agency for Alamo.

GOOGLE: ALAMO CAR RENTAL SCAM and see for yourself.  This is now a well document problem online and I am going to fight this.

I am in talks with a lawyer friend who is helping me file a small claims case against this company.  I am contacting the California Attorney General to file a complaint and I will be contacting my local media outlets to look into this matter.  I have been told it would make a good news story investigation.  I will also be spreading the word online on any media outlet I can.  #ALAMOCARRENTALSCAM

I will update this review with progress as I go, but be forewarned.  I would not trust my business with any company with these types of practices and I advise you to be careful with your dollar.  This may not happen to you and you may have a wonderful experience.  Take your chances....or don't.  You have been warned.

This report was posted on Ripoff Report on 07/31/2014 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo-rent-a-car/nationwide/alamo-rent-a-car-enterprise-car-rental-national-car-rental-car-rental-damage-fraud-lo-1166493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

We would like to help.

AUTHOR: Alamo Rent A Car - ()

POSTED: Wednesday, August 13, 2014

We’ve taken note of your comments and would like the opportunity to look into this for you. Please send us a detailed email to care@alamo.com including the exact rental location, your contact information, your rental agreement or reservation number and any further information regarding your experience with us. Please reference Number 140813-002556 in the subject line of your email. We look forward to hearing from you soon.

Respectfully,

Chris

Social Media Coordinator

Alamo Rent A Car

 

 

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