• Report: #955527
Complaint Review:


  • Submitted: Mon, October 15, 2012
  • Updated: Mon, October 15, 2012

  • Reported By: Yul — Brooklyn New York United States of America
1250 E Airport Rd Jackson Hole Arpt, Wyoming United States of America

Alamo/National/PurCo are ripping off customers by overcharging them for repairs. But that is only part of the story. Read on... Jackson Hole Arpt, Wyoming

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

When I returned a car there was a barely visible 2 millimeter chip on the windshield that cost $50 to repair, but Alamo/PurCo
charged me $330 for the total windshield replacement. Why? Because, I was told, determining the kind of repair that should be
done is up to them and not to me. Fine, I agreed to pay the $330 and asked for invoice or a bill from auto shop
that would confirm the windshield was replaced. They sent me a copy of estimate from a local shop that said the windshield
replacement would cost $330. Now, would you pay for an estimate or for a job that really was done? I replied that
Id pay for a real repair. In return, they pointed me to this wording in contract: You will pay for all damage based on
repair costs or estimated repair costs. And threated me with legal action against me if I dont pay. I paid in full for
this learning experience and here is my conclusion: Alamo/National/PurCo can do whatever they wish, as long as it's disclosed.. [continued below]....

Alamo/National/PurCo is ripping customers off as much as they can and as many times as they want. Why to repair
a damage each time it occures? Car can accumulate multiple damagies during its rental life. Lets charge customers for each
damage to the max and then, maybe, do repair once for all accumulated damages. What a great business plan and what
a profitable stream of income for Alamo/National/PurCo. Take number of cars in the Alamo/National fleet, multiply it by number
of damages and by amount of charges and suddenly we are talking millions of dollars. What a great business model!
I am sure one day their customers come together and meet Alamo/National/PurCo in the court with class action that will
resolve the estimated charges once and for all. 

This report was posted on Ripoff Report on 10/15/2012 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/alamonationalpurco/jackson-hole-arpt-wyoming-/alamonationalpurco-are-ripping-off-customers-by-overcharging-them-for-repairs-but-that-955527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Alamo/National/PurCo

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?