Alan Fluger dc is duplicitous and two faced from our experience. He claimed we were "the best pool service I ever had". I surmise that's because he hadn't paid a penny out of pocket for our services since 2003. We drained, acid washed, replaced mastic, did tile repair work, changed out motors, filter grids, 14 years of pool service @ $1330.00 annually x 14 years $18,620.00 NOT including the aforementioned FREE repair work, service calls to him home. And, just last year we discounted his new pool equipment almost $1500 over what we normally charge! In 2005 I was in an auto accident and let Alan Fluger keep the entire payment which If i recall was over $5,000.00.
Deficit balance unpaid just for years 2015- 2016: $2,180.00
We had an agreement to barter services, but it was never in our favor. [continued below]....
..... The last two years I used his services only a couple of times. Leaving a huge deficit balance in our favor. We sent out a letter to everyone we were bartering with terminating the bartering but continuing to provide service at the regular monthly fee. Alan sent a letter stating they would hire someone else. So, we give and give and give and now, he'd rather pay SOMEONE ELSE!! Over "the best pool service I ever had"
I also worked on some websites for this "man", sent a copy to his wife and not a single compliment, no gratitude, so I deleted it.. wasn't paid for that either.
Final letter I sent to this jerk:
After receiving your letter terminating services I have lost all respect for you as a person; You proclaimed for years we provided in your words "the best service" you ever had. Is that because you never paid for it?? The fact you have a balance deficit of almost $7,000 the last 14 years you have the audacity to terminate service to simply pay another company is a testament to your character and a reflection of your disingenuous praises.
I cannot legally collect on anything past the last two years invoices 2015 and 2016 are owed. $2160.00 for monthly services, and $360.00 in filter cleanings, $140 in iso-cyanuric acid/ conditioner charges. $2660.00 in services rendered. We benefited from your services no more 12 times in the last 24 months @ $40.00 per visit which is/ was your cash price when we began our bartering agreement. Additionally, it is the exact rate your competitors charge for non-insurance cash, so you can manipulate your records however you want that's what you wrote down the first time I visited, that's what I paid the previous chiropractor and that's what my acupuncturist and current chiropractor charge.
Your conveniently forget about the >$1,000.00 discount I provided on your new pool equipment and all the free service call charges I made to your home not to mention the anguish listening to you complain about a company we referred to you to remodel, you blame them, they blame you. After this experience with you and your two faced duplicitous character I know it's you who was the problem. Additionally, when we began bartering in 2003-4 and we provided thousands of dollars in free repairs, (at which time you seem to forget you put in writing the visits were at the cash price $40) your pushy behavior then was abhorrent, calling us daily demanding to know when we were coming back, proclaiming we were "interfering" with your security. Which is laughable because up until you installed this newest security door your gate was never once locked, not once. But yet that was your premise to call and demand we drop everything to finish your job, the non paying job, when, in the beginning you were told it would be done at our leisure after work is complete. We did finish your repairs in a timely manner, you were just being rude.
Please remit past due balance for 2015 and 2016 within 10 days. Do not contact me or my office for any other reason, the way your demeanor has changed and your outright hand written lies claiming we have a balance and the $40 visits you cannot be trusted.
Furthermore, I know how you like to go on tirades about everyone who doesn't do what you want, if you besmirch my name or malign my company you will be hearing from my attorney and sued separately.
You are truly a disappointment, I used to think you had so much class
It was a one way street, not a bartering agreement. Good luck to your new pool service, hopefully THEY get paid