Complaint Review: Alan Webb Mitsubishi - Vancouver Washington
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Alan Webb Mitsubishi 3608A NE Auto Mall Drive Vancouver, Washington USA
- Phone: 855-285-9681
- Web: alanwebbmitsubishi.com
- Category: Auto Dealers
Alan Webb Mitsubishi LYING Liars Cheats..Don't trust Them!!! Vancouver Washington
*Consumer Comment: Curious
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
May 21, 2016 My partner and I went to Alan Webb Mitsubishi to buy a look for a good used car. We were steered in the direction of a trade that came in of a 2010 Subaru Outback. We took it for a test drive and it had a shake in it when we got up to the speed limit of 55. We were paying cash and wanted an inspection done for the shake and any other problems with the vehichle. They said that they would only do the inspection if we wanted to buy the car which we did and Promised us that they would give us our money back if they found any issues with the car..a right of refusal they said. This was on a Saturday and by Monday the check had cleared the bank.
We left the car for them to do the inspection and fix the shake and I called on Monday to make sure this had been done which they said it had and the car was ready to go. We got there Monday around 7pm to pick up the car and noticed there wasn't any coolant in the resevoir and asked at this point if an inspection had been done. They informed me that they couldn't duplicate the shake and the inspection was really just a "safety" inspection. I told them I wasn't taking the car unless it had coolant in it which he brought me a bottle of it and made me pour it myself!!! We let them know that we were unhappy and didnt want the car which we got no reply. With our check already cashed we felt we had no choice but to take the car and hope it was good.
Well the shake was horrible and being so pissed and feeling ripped off we took it to a local repair shop and they said it was out of alignment and fixed it along with a headlight that was out. It got worse after that. I was driving home from work not long after that and the car overheated! i took it to the shop again and the radiater had a leak on the seam..replaced that another $880.00. It gets worse..my car is currently sitting in the shop because the head gasket it shot! This will cost another $2500 to repair. These people are complete liars and cheats and the sales manager David is a complete liar. This has been the worst purchase of my life and that is the truth! I am disgusted that these people took advantage of us 53 yr old women and now we are out $8700 and have a non running car to boot. Please do something about these ripoff artists...PLEASE Merri M
This report was posted on Ripoff Report on 08/23/2016 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alan-webb-mitsubishi/vancouver-washington-98662/alan-webb-mitsubishi-lying-liars-cheatsdont-trust-them-vancouver-washington-1324184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Curious
AUTHOR: Robert - (USA)
SUBMITTED: Wednesday, August 24, 2016
You started off so good by getting them to promise you your money back. But just how did you go from that to feeling like you had "no choice" to take the car? You did get their promises in writting..right?
If you have it in writing it should be a "slam dunk" to get your money back. Of course they won't make it easy, but if push came to shove in the end you probably would be able to get it back because you would have the written promise to back your side up.
If you don't have it in writting and bought the car "as-is", then sorry to tell you but you now get to enjoy your new car as you are responsible for any and all repairs. There are some cases where you can claim that they didn't tell you about any issues, but in this case you have fully admitted you were aware of the "shaking" which is an indication of a problem.
Advertisers above have met our
strict standards for business conduct.
