Report: #371638

Complaint Review: Alco Glass & Mirror

  • Submitted: Wed, September 10, 2008
  • Updated: Wed, September 10, 2008
  • Reported By: Detroit Michigan
  • Alco Glass & Mirror
    4195 11 Mile Road
    Berkley, Michigan

Alco Glass & Mirror Repair Rip-Off! Berkley Michigan

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I bought a custom made shower door. After two years the door started catching on the frame. I can't shut the door completely as a result. I stopped into Alco Glass to discuss the problem. The woman behind the counter told me it sounded like the door needed to be adjusted and that their "minimum" service charge would be $195 - almost $200 dollar "minimum" service charge!! The door cost $600. So, in less than 3 years my $600 door would cost $800 or more! She told me they don't warranty their work after 2 years. What a rip-off! She even admitted that they should service the doors they make if they have problems. I would think a custom made shower door should work normally after 2 years. Nothing unusual was done - it's a shower door! Open and close - that's all. The quality of their work apparently doesn't last more than two years and they won't offer reasonable repair rates to their customers. I will never shop their again!

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Detroit, Michigan
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This report was posted on Ripoff Report on 09/10/2008 11:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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