Alejandro Quintino Mora, Exotic Leather, Tanzanite & Co Sells fake diamonds Isla Mujeres Quintana Roo

I recently traveled to Isla Mujeres, Mexico where I purchased jewelry on August 12, 2015 with my Capital One Quicksilver credit card.

One of the items I purchased is a diamond tennis bracelet for $1200USD.  Three days after the purchase, I could see that the quality of the bracelet was poor and tried to return it to the vendor (listed as Exotic Leather on the credit card transaction).  But the vendor refused to allow me to return it.

On August 23, 2015 (not 2 weeks after I purchased it), I attempted to try on the bracelet.  The clasp completely broke off the bracelet and, in the process, one of the diamonds is lost.

I took it to a jewelry store to repair it and ask them to check its authenticity.  The bracelet was a fake! I went to two other jewelry stores in Albuquerque with the bracelet and both told me the bracelet was not diamond!  

So now the bracelet is not only broken, but it's a fake and worthless!

I've initiated a dispute with my credit card, but they're insisting I return the bracelet to the vendor or they will close my case.  I've also filed a complaint with PROFECO, but still waiting for a resolution.

DO NOT BUY JEWELRY FROM THIS STORE. He is located on the northeast corner of Hidalgo and Abasolo in Isla Mujeres, Quintana Roo, Mexico.