• Report: #232420
Complaint Review:


  • Submitted: Wed, January 24, 2007
  • Updated: Wed, January 24, 2007

  • Reported By:Crane Missouri
www.alienware.com Miami, Florida U.S.A.


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Ordered a new computer from this scam company. It has not worked since the day I first got it. I have had to load new software every day, I have had to uninstall and reinstall the sound and video cards, and I have had to FLASH THE BIOS..

If you know about computers this is a no no for the average consumer. I have asked Alienware to accept return for this 4000.00 dollar piece of junk, their reply was yes, but ONLY if you pay a 15% restock fee. WTF, me pay you for sending me an unuseable computer?
I have filed a formal complaint with the MO ATTY GEN Office.

I also have my lawer looking to secure the return of my funds.
I have also Called the Credit Card Company requesting a dispute.

Please, do not do business with this company, it will be a nightmare you wont soon forget. Regardless of what their adds say, they are a shoddy company to say the least.

Crane, Missouri

This report was posted on Ripoff Report on 01/24/2007 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/alienware/miami-florida/alienware-ripoff-company-dishonest-policys-junk-computers-miami-florida-232420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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