Complaint Review: AliExpress
AliExpress ignoring disputes and complaints, Internet
*Consumer Comment: Complain Center
*UPDATE Employee: dispute resolution at AliExpress
The buyer decided, without asking me, to send the goods in a different way than I had paid for, and for that reason, the goods were extremely overtaxed by the customs (about 5x the value of the products) as they said the price put on the goods declaration was fake, and decided a fine for it. And AliExpress shoud protect me from buyers who sends in an incorrect logistics method; instead of protecting me, mediating the whole stuff, they are just IGNORING it.
Only buy from sellers you know and trust. If you, like me, want to try new sellers, don't count on AliExpress to protect you.
This report was posted on Ripoff Report on 04/26/2013 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/aliexpress/internet/aliexpress-ignoring-disputes-and-complaints-internet-1046399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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