Report: #1160854

Complaint Review: All American Home Improvement

  • Submitted: Wed, July 09, 2014
  • Updated: Wed, July 09, 2014
  • Reported By: Nay — Killeen Texas
  • All American Home Improvement
    509 Main Street
    Schertz, Texas


Show customers why they should trust your business over your competitors...

My husband and I have used Keith Jones (Stone Oak Superior Decks and More) in 2011 to add an exterior patio to our home. They did an outstanding job with that project! In May 2014, Mr. Jones contacted my husband saying they now do flooring, and this is something we were very interested in having done in our bedrooms.

When Mr. Jones came out to our home he was now with a company called "All American Home Improvements," according to the (Retail Sales Agreement and job specifications).


The sales agreement to install hardwood flooring in all the bedrooms, laminate tile in the exterior patio, and install an iron rail (gate) on our cement slab in the backyard would cost $10,850.00. Mr. Jones told us that he needed a down payment of $7,000.00 to order the materials. My husband wrote a check for this amount on 16 May 2014.

Mr. Jones then called back to say that the original flooring would be $4,000 more than anticipated and we told him no, so he said he would find something else close to what we picked out. He then came by and said he needed the remainder of the money to order the flooring we originally picked out.

Mr. Jones told us that it would take about 4 weeks to get all materials in. Mr. Jones told us that the flooring came in on the 23 June 2014, and he said that they could start the project the following week. We have called Mr. Jones numerous times and left numerous messages and texts and he failed to call us since then.

My husband and I are hardworking people; we are both U.S Army retirees and feel that this individual and the company should be punished. We would like our hard earned money back ASAP. We will be seeking a lawyer to resolve this issue. If anything you can do to warn people of this it would be greatly appreciated. 


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This report was posted on Ripoff Report on 07/09/2014 05:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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