• Report: #946667
Complaint Review:

All star moving and truck rental

  • Submitted: Tue, September 25, 2012
  • Updated: Tue, September 25, 2012

  • Reported By: Sayed — Macon Georgia United States of America
All star moving and truck rental
4010 north side dr suite e Macon, Georgia United States of America

All star moving and truck rental Kara Over charging Macon, Georgia

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I rented a 12' truck for $15.99/day + $.63/mile according to them I drove it for 44 miles and I returned it the same night after I finished moving a furniture locally and I have filled it back and returned it full as I received it full,and I dropped the keys in their drop box as their policy.

upon receiving my monthly credit card statement I found they charged me $151.04 ,I was shocked I went to their location to find out why ,to my surprise I was logged in 3 days and I was charged 9 gallons/$6.67 per gallon even though their log report shows I only drove 44miles .to make the story short the home office of Budget admit the 2 days over charge and they agree to refund me $38.85 and when I ask about the gas over charge they said that this is an issue to be resolved with the local agent,

but the employee Kara insisted that she filled up 9 gallons,I said how if your log in report shows only use of 44 miles and I filled it before I dropped the truck ,she said no it was short 9 gallons ,at this point I was going no where there was something fishy here someone is stealing and they have abused my credit card and I will tell everyone about that deal remember tat this is the smallest truck it's like a van it's almost brand new and makes 17-21 miles/gallon  .
i will tell the local BBB about this people too.

Thank for your patient reading the story.

This report was posted on Ripoff Report on 09/25/2012 07:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/all-star-moving-and-truck-rental/macon-georgia-31210/all-star-moving-and-truck-rental-kara-over-charging-macon-georgia-946667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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