Report: #866437

Complaint Review:

  • Submitted: Tue, April 10, 2012
  • Updated: Tue, April 10, 2012
  • Reported By: shebear — metairie Louisiana United States of America
    345 west john street
    Hicksville, New York
    United States of America 3 months after placing order, a broken bobblehead arrived with part I paid extra for omitted Hicksville, New York

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  • I ordered a bobblehead from Allbobbleheads using a Groupon.

  • I was charged extra to add a guitar and a slogan to the bobblehead I

  • was creating . Emails to the company went unanswered. Phone calls were dealt with in a generic fashion. (Bobbleheads are coming from China, that's why it's taking so long). Then, I was told by Michael 2 months after my order was placed that they had no record of it.  Not until I sent copies of my receipts and asking for refunds did my order "miraculously" show up. It arrived today, 3 months after placing the order and the bobblehead is broken and the part I was charged extra for is not even visible(added after Bobblehead was made) When I wrote to the company they sent me an email saying my order is complete. I hope noone has the same experience as me. This was a birthday present for my husband. Instead I got a complete nightmare that cost 100.00. A broken piece of garbage we waited 3 months for.
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