Complaint Review: AllerAir Industries Aller Air - SAINT-LAURENT Quebec
- AllerAir Industries Aller Air 9600 TransCanada Hwy SAINT-LAURENT, Quebec U.S.A.
- Phone: 1-8888528247
- Web:
- Category: Heating, Cooling & Ventilation
Gershon AllerAir Industries Did not give refund. No Retrun Policy SAINT-LAURENT Quebec Canada
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I purchased this purifier direct from Aller Air for $599. I spoke to Gershon, he was soft spoken and friendly on the phone when ordering.
After I received the purifier in mint condition, I was not happy with it because I believe the carbon smell from the carbon filter gave me a sore throat every morning and I had trouble sleeping because of the fan noise even on the low setting. The air flow was very poor too.
I decided to return this purifier but Aller Air was now not responding. I finally called then and spoke to Gershon. He informed me that there would be a 25% restocking fee and shipping charges.
Aller Air has never provided me with their return policy, nor do they have a return policy on their website and I told him that this is illegal.
The next conversation I had with Gershon, he told me that I can return it but I will have to pay for the filters and shipping. That is over 50% of the purifiers original cost.
I should have checked ripoffreport.com before buying from these crooks. I learned this lesson dealing with Aller Air (Another fraudulent company from Quebec Canada)
Artur,
BC Canada
Smack007
Anmore, British Columbia
Canada
This report was posted on Ripoff Report on 08/12/2008 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/allerair-industries-aller-air/saint-laurent-quebec-h4s-1v9/gershon-allerair-industries-did-not-give-refund-no-retrun-policy-saint-laurent-quebec-can-362169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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