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Report: #1362184

Complaint Review: Alliance One / Athene - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Nan — Cedar Rapids Iowa USA
  • Author Not Confirmed What's this?
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  • Alliance One / Athene Nationwide USA

Alliance One / Athene Oh where, oh where did my policy go? and where is my money today? Nationwide

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Athene sold my policy to a bad company, and now no one can find my money or policy.

I'm sure someone can, but I can't go online to Alliance One because security threats at that site block me from going there ["Attackers might be trying to steal your information from www.allianceoneinc.com (for example, passwords, messages, or creditcards) .NET::ERR_CERT_ WEAK_ SIGNATURE_ALGORITHM"] and when I call the outgoing message says, in brief, "due to our 'recent mailing', so call volume is high.." and no one ever picks up. Also, why am I calling a collection agency when I want to access my own policy/money, in fact I am simply trying to find out why my annual premium bill didn't come?

No annual premium bill, no one answers the phone, I didn't get any 'recent mailing', can't safely access online...what happened? Policy was through Aviva, then Athene, and now a collection agency, Alliance One?? I've moved, how can I tell them that? I got married! How can I tell them that? I've had this policy for 25 years. I want to pay my premium. I want to know where my money is and how to access it. 

This report was posted on Ripoff Report on 03/16/2017 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alliance-one-athene/nationwide/alliance-one-athene-oh-where-oh-where-did-my-policy-go-and-where-is-my-money-today-n-1362184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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