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Report: #1344113

Complaint Review: Alliance One/Athene - TN

  • Submitted:
  • Updated:
  • Reported By: no help with loan — Dallas Texas USA
  • Author Not Confirmed What's this?
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  • Alliance One/Athene TN USA

Alliance One refuses to release my annuity loan Nashville TN

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On Oct. 18, 2016 I requested a loan from my annuity, Athene.  I spoke with an Athene rep to ensure I could take out a loan and was informed yes.  Before submitting my paperwork I called Athene's to verify they recieved all the necessary paperwork.  I caledl 10 days later, my request was still processing.  Dec. 13, 2016, I called again to follow up with my loan request an a rep says we have up to 20 days to process the loan and it was escalated to a supervisor.  Dec. 19 2016, a rep now says it sometimes takes longer with a conversion and he can't tell me the timeframe in which I can get a loan on my money.  I ask ed for a supervisor noone's available.  I asked for the name of the supervisor the loan was escalated too, and I only get the first name Amy.  No last name could be provided due to security and the supervisor has up to 72 hours to call me back.  My husband and I both have our teacher annuities with the company.  We have not received any statements.  Icalled and requested for a statement in September, Ive yet to receive a statement.

 

The company is taking money from teachers

This report was posted on Ripoff Report on 12/19/2016 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alliance-oneathene/tn/alliance-one-refuses-to-release-my-annuity-loan-nashville-tn-1344113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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