Report: #923101

Complaint Review: Allianz Global Assistance

  • Submitted: Mon, August 06, 2012
  • Updated: Mon, August 06, 2012
  • Reported By: alice4567678 — Cincinnati Ohio United States of America
  • Allianz Global Assistance
    po box 72031
    Internet
    United States of America

Allianz Global Assistance Will not pay claims, Internet

*UPDATE Employee: Jackie, Help Team

Show customers why they should trust your business over your competitors...

The company was provided with 2 doctor notes after my emergency surgery. One from my doctor stating the surgery was an emergency and that I could not travel due to post operative risks. The second note was from my  psychiatrist stating that I could not travel due to anxiety. We also attached a death certificate stating a recent suicide in family. The actual death certificate stated: gunshot to the head.

The company representative by the name of Ken Styles explained to me that suicide and anxiety are excluded by the company. He also indicated that because I had some symptoms prior to surgery, my claim was denied. Basically, we bought trip insurance just to waste our money. I would not recommend that anyone purchase anything from this company. They wasted weeks of my time with required documentation and then denied the claim. It seems that they just do not want to pay for their claims. Very disappointed.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/06/2012 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/allianz-global-assistance/internet/allianz-global-assistance-will-not-pay-claims-internet-923101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Jackie, Help Team

AUTHOR: Access America Help Team - (USA)

Hi, Alice

Jackie from the Help Team here.  Were sorry to hear about your familys tragedy, and that we were unable to provide you with coverage in your situation.  We wish you and your family the best.

Regards,

Jackie, Help Team
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.