Report: #1013822

Complaint Review: Allianz Global Assistance

  • Submitted: Wed, February 13, 2013
  • Updated: Thu, February 14, 2013
  • Reported By: Perry — Pittsburg California United States of America
  • Allianz Global Assistance
    P.O. Box 71533
    Richmond, Vermont
    United States of America

Allianz Global Assistance They have a clause for everthing to get out of paying off claim. Richmond , Vermont

*UPDATE Employee: Help Team

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Purchased an airline Insurance claim in case of an emergency reason for not being able to make flight.

Even with a doctor's letter, stating mental health reasons for being unable to fly, they say there is an exemption from the Insurance due to mental health reasons.
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This report was posted on Ripoff Report on 02/13/2013 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/allianz-global-assistance/richmond-vermont-23286-4684/allianz-global-assistance-they-have-a-clause-for-everthing-to-get-out-of-paying-off-claim-1013822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Help Team

AUTHOR: Access America Help Team - (USA)

Dear Perry,

Thank you for taking the time to post.  I am very sorry that that the policy you purchased did not provide coverage for your particular circumstance.  We strive to make our plan benefits and conditions clear at the time of purchase and offer a 10-day free look so you can review the policy details.

If you have further questions about the outcome of your claim, or would like someone to walk you through the policy you purchased in full detail, please dont hesitate to call our customer service line at 1-800-284-8300.

 

Regards,

Sarah, HelpTeam

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