Report: #972385

Complaint Review: Allied Home Warranty

  • Submitted: Wed, November 21, 2012
  • Updated: Wed, November 21, 2012
  • Reported By: Yuri — Pearland Texas United States of America
  • Allied Home Warranty
    PO Box 540487
    Houston, Texas
    United States of America

Allied Home Warranty, Houston, TX n/a Deceptive advertisement; repair work done by a nonprofessional. Houston, Texas

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Well, I didn't buy home warranty from these guys, I "inherited" it when buying a house. According to our rules, the house must come with home warranty for 12 month or more. They are providing 13!
Than in August the a/c stopped cooling. I remembered about the blue folder, and quickly gave them a call. No problems, they said, they will send a guy to look at it. They guy came next day, after me calling them multiple times, and explained in broken English (nothing personal though), that "the whole outdoors part of the system needs to be replaced". Poked his finger on black spots on the coil radiator. Wow! And estimated the cost at $4-4.5k.
After speaking to Allied home warranty people the picture cleared up: they will pay up to $1500, the rest will be on me. Hmm, I started thinking I may try to live without the a/c on, under Texas summer skies.
Next morning I called another a/c repair company, and - long story short - I got it repaired for $700. The outdoor coil was fine. Indeed, it just was not able to produce these black stains because the system is charged with the different type of freon (no chlorine in it).
The conclusion. These guys are swindlers. They hire subcontractors who provide you irrational estimates, and expect you to pay.
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This report was posted on Ripoff Report on 11/21/2012 06:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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