Complaint Review: Allmand Law Firm
Allmand Law Firm AKA Reed Allmand The Assembly Line to Credit Hell Dallas Texas
Allmand Law delivered the worst service with the worst outcome of any professional service I have ever used.
First, I was told by the sales person that they would exclude a certain asset of mine. They failed to file the correct paperwork to do that, and I lost it. After weeks of escalating, I finally got to one of the few real attornies who defended the staff and dismissed my loss as inconsequential.
Then, that same staff failed to properly file the papers to protect my home!!! I continued to make payments, never late, never missed and still my credit indicates two home mortgages as Discharged and Derogatory. I tried repeatedly to get the attorney to do something about this, and he flat refused. First, he argued that it didn't matter that the lender's records were wrong because I was making payments and still in the house. Right? Then, he argued that I should have known this would happen becasue it is MY bankruptcy not theirs. (What??? Like I know the procedure? That's why I hired you!) Then he argued that it was too late to do anything anyway. Three years later, I am still caught in a revolving door of "I Can't Fix This" from lenders and lawyers. My credit report is wrong, wrong, wrong and this firm will not pitch in to straighten this out or even acknowledge their role in damainging my credit score with incorrect information that makes it impossible for me to refinance.
Allmand Law uses an assembly line approach run by low paid clerks, so as you move through the process, you will not see the same clerk twice unless you get to the end and there is a problem that they are willing to acknowledge and escalate to a real attorney. Reed Allmand runs about 10 of these little money mills in Dallas, Austin, and San Antonio. You only get his attention if you write a really firm letter and demand that it be delivered to him personally. Otherwise, you get a clerk who is so sorry for your trouble...
There is alot of staff turnover, so no one knows you case and no one is not responsible for the mistakes of the previous clerk who didn't file the papers correctly. Certainly no one is responsible for the blatant mis-representations of the sales guys, who told me things that just weren't true.
They used to not answer the phone, but it wouldn't matter if they did as the problem would not be resolved even if they did.
This has been a really expensive lesson for me. Do some serious research before you give anyone any money, even an attorney!
This report was posted on Ripoff Report on 06/26/2013 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/allmand-law-firm/dallas-texas-75206/allmand-law-firm-aka-reed-allmand-the-assembly-line-to-credit-hell-dallas-texas-1062214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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