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Report: #1010583

Complaint Review: Alloy Clothing Apparel - Hanover Pennsylvania

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  • Reported By: DawnMichelle — Bay Shore New York United States of America
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  • Alloy Clothing Apparel 348 Poplar Street Hanover, Pennsylvania United States of America

Alloy Clothing Apparel Returns Via UPS Are Ridiculous! Hanover, Pennsylvania

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I purchased a dress from Alloy that did not fit, so I contacted the company and was given a prepaid UPS label for returning the item to them. I am disabled and live in a rural area, not in the city where there are drop-boxes on every corner. I have walked to both areas where UPS drop-boxes were SUPPOSED to exist but they were not there. I cannot go walking all over creation looking for drop-boxes that don't exist. In trying to schedule a home pick-up, I was told that I would be charged $10 for a residential pick-up. THIS IS PREPAID!!! Alloy needs to restructure their return policy to include shipments via USPS, or any means that may be convenient to the customer. This suspiciously smells of a "policy" designed to discourage the customer from returning anything. No more Alloy for me!

This report was posted on Ripoff Report on 02/07/2013 04:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alloy-clothing-apparel/hanover-pennsylvania-17331/alloy-clothing-apparel-returns-via-ups-are-ridiculous-hanover-pennsylvania-1010583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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