Report: #1124184

Complaint Review: Allstar Products Group

  • Submitted: Mon, February 17, 2014
  • Updated: Mon, February 17, 2014
  • Reported By: Russ H, — Barre Vermont
  • Allstar Products Group
    Hawthorne, NY 10532
    Hawthorne, New York

Allstar Products Group Bought this item at a store, Price Chopper, name: Cat's Meow, motorized Wand, had to attack the mouse wand then attach cover and press button for hours of fun and exercise. Problem was that the batteries did not last too long, the cat broke the mouse wand after a few hours of play, not buitl too well and strong. Our cat is only 5 years old and this item for $19.99 plus VT tax should not have broken so easily. Did assemble as instructions stated to do so and put all new batteries in also.Would like my money back or give me a new one that is built stronger and runs longer. Thank you... Hawthorne New York

Show customers why they should trust your business over your competitors...

 As I have stated previously in this report, I bought an Allstar Product from Hawthorne, NY 10532 called Cat's Meow. It was and suppose to be a cat toy with a somewhat durable approx. 23inch skirt, and a cheapy, non sturdy Mouse wand that moves around so the cat can catch it. To assemble it per instructions I attached the mouse wand, then attached the cover, and finally you have to press the button to start which the box stated"for hours of exercise and fun". I had previously put in 3 new (C) batteries also as per instructions.  The cat could not resist but broke the cheaply made motorized mouse wand. It only was a few hours, my cat is only 5 years old and 19.99 plus VT sales tax was expensive for having this fun exercise machine for all cats of all ages. This was a good idea but cheaply made and from the picture on the outside of the box seemed to be a safe, sturdy, and good toy to help prevent one's cat from clawing and scratching. It did work on carpets but as I stated not for long.

I feel that I should get reinbursed or given a "Cats Meow" that will last a lot longer than this one did.




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