• Report: #546935
Complaint Review:

Allstate Insurance Company

  • Submitted: Tue, December 29, 2009
  • Updated: Tue, December 29, 2009

  • Reported By: Christian Sturges — New Britain Connecticut United States of America
Allstate Insurance Company
Internet United States of America

Allstate Insurance Company I called 1-800-Allstate and was placed on hold for 4 hours! Internet

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I called 1-800-ALLSTATE to obtain an auto insurance quotation.  After undergoing a very lengthy and frustrating cross-examination by a virtual receptionist, my call was transferred, after which I was informed that my call was very important and that my wait time was 5 minutes.  Over the 4 hour wait, a recorded message periodically informed me that my call was very important and that an insurance representative would be with me momentarily.  Finally, I gave up waiting, fearing I would be on hold for days.

This report was posted on Ripoff Report on 12/29/2009 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/allstate-insurance-company/internet/allstate-insurance-company-i-called-1-800-allstate-and-was-placed-on-hold-for-4-hours-in-546935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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