Report: #546935

Complaint Review: Allstate Insurance Company

  • Submitted: Tue, December 29, 2009
  • Updated: Tue, December 29, 2009
  • Reported By: Christian Sturges — New Britain Connecticut United States of America
  • Allstate Insurance Company

    Internet
    United States of America

Allstate Insurance Company I called 1-800-Allstate and was placed on hold for 4 hours! Internet

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I called 1-800-ALLSTATE to obtain an auto insurance quotation.  After undergoing a very lengthy and frustrating cross-examination by a virtual receptionist, my call was transferred, after which I was informed that my call was very important and that my wait time was 5 minutes.  Over the 4 hour wait, a recorded message periodically informed me that my call was very important and that an insurance representative would be with me momentarily.  Finally, I gave up waiting, fearing I would be on hold for days.

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This report was posted on Ripoff Report on 12/29/2009 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/reports/allstate-insurance-company/internet/allstate-insurance-company-i-called-1-800-allstate-and-was-placed-on-hold-for-4-hours-in-546935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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