Complaint Review: allstate insurance compay
allstate insurance compay roof collapse on house due to snow, cold temps, adjuster came out, did not inspect severity of damage, will not decide if home can be occupied wrn Michigan
*Consumer Suggestion: Get 2nd opinion on all Denials!
*Consumer Comment: I don't believe insurance companys have the authority or qualifications to decide on the habitability of a building...
Have insurance policy with Allstate. On 1/6/14 Detroit area got hit with snow and extreme cold. I am out of town . Wife called that night and said roof was making cracking, booming, straining sounds. Advised her to get herself and kids out. Called Allstate claims. They took report, issued claims adjuster and said as soon as possible call company to remove some of the 12" of snow off roof. She supplied me with some phone numbers.
Next day, company came out, removed snow around perimeter of roof (did not go on roof), and went into attic to inspect. This is a ranch home built in late 50's with roof in average condition. Shingles about 9-10 years old.
He found 2 broken trusses right away. He temporarily braced them into insurance adjuster can inspect.
Friday, adjuster finally came out. Never inspected structural integrity of roof. Would not sign anything stating house was safe to live in, explained what wasn't covered then left.
I pay quite a hefty premium for full coverage insurance from Allstate.
I have heard there good hands are together when collectng premiums then open up when submitting claims.
Then they want people to feel sorry when they rip-off insurane companies. They are no better.
Is there anyone honest out there these days?
This report was posted on Ripoff Report on 01/10/2014 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/allstate-insurance-compay/wrn-michigan-48093/allstate-insurance-compay-roof-collapse-on-house-due-to-snow-cold-temps-adjuster-came-o-1114608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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